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Effect of e-procurement implementation on the effectiveness of rwandan hospitals a case of Kabaya district hospital (2019- 2020)


par Rukundo Paterne
University of Kigali - Master's degree in Science of Procurement and supply Chain Management 2021
  

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TABLE OF CONTENTS

DECLARATION ii

DEDICATION iii

APPROVAL iv

ACKNOWLEDGEMENTS v

ABSTRACT vi

TABLE OF CONTENTS vii

LIST OF TABLES ix

LIST OF FIGURES x

LIST OF ABBREVIATIONS AND ACRONYMS xi

1.0. Introduction 1

1.1. Background 1

1.2. Statement of the problem 6

1.3 Objectives of the study 7

1.3.2 Specific objectives 7

1.4 Research hypotheses 7

1.5 Significance of the study 8

1.6 Scope of the study 8

1.6.1 Content scope 8

1.6.2. Time Scope 8

1.6.3. Geographical Scope 9

1.7 Interest of the study 9

1.8 Chapter outline 9

CHAPTER 2: LITERATURE REVIEW 11

2.0 Introduction 11

2.1. Understanding the concepts of e-procurement 11

2.2 Theoretical review 12

2.3 Empirical review 18

2.4. Theoretical Framework 22

2.5. Research gaps 22

CHAPTER 3: METHODOLOGY 24

3.0. Introduction 24

3.1 Research design 24

3.2 Study population 25

3. 4 Data collection methods and instruments 25

3. 5. Sources of data 27

3.6. Reliability and validity 28

3.7 Data processing and analysis 28

CHAPTER 4. PRESENTATION AND ANALYSIS OF FINDINGS 31

4.0 Introduction 31

4.1 Background of the Kabaya District Hospital 31

4.1.1 Kabaya District Hospital Vision, Mission, Values and Moto 31

4.2. Profile of respondents 32

4.2.1 Gender of respondents 32

4.2.2 Education background 33

4.3 Findings on the Effect of electronic submission of bids on effectiveness of public tendering at Kabaya District Hospital 34

4.4 Findings on how easy access to all published tenders affects effectiveness of public tendering at Kabaya District Hospital. 39

4.5 Findings on views how viable communication between bidders and Procuring Entity leads to the effectiveness of public tendering at Kabaya District. 43

CHAPTER 5. SUMMARY, CONCLUSION AND RECOMMENDATIONS 50

5.1 Summary of findings 50

5.1.1 Summary on effect of electronic submission of bids on effectiveness of public tendering at Kabaya District Hospital 50

5.1.2 Summary on effect of easy access to all published tenders on effectiveness Kabaya District Hospital. 50

5.1.3 Summary on effect of viable communication between bidders and Procuring Entity leads to the effectiveness of public tendering at Kabaya District Hospital 51

5.2 Conclusion 52

5.3 Suggestions /recommendations for various users of research product / stakeholders 53

5.4 Areas for further exploration and research 53

REFERENCES 54

APPENDICES 60

LIST OF TABLES

Table 4.1: Gender of respondents 3

Table 4.2: Level of education and qualification 33

Table 4.3: Respondents views on electronic submission of bids and effectiveness of public tendering at Kabaya District Hospital 34

Table 4.4: Correlation between Electronic submission of bids and effectiveness of public tendering at Kabaya District Hospital 36

Table 4.5: Model Summary 36

Table 4.6: ANOVAa on electronic submission of bids and effectiveness of public tendering at Kabaya District Hospital 37

Table 4.7 Respondents views on easy access to all published tenders at Kabaya District Hospital 38

Table 4.8: Correlation between Easy accessing and effectiveness of public tendering at Kabaya District Hospital 40

Table 4.9: Model Summary on easy accessing and effectiveness of public tendering at Kabaya District Hospital 40

Table 4.10: ANOVAa oneasy accessing and effectiveness of public tendering at Kabaya District Hospital 41

Table 4.11 Respondents views on how viable communication between bidders and Procuring Entity leads to the effectiveness of public tendering at Kabaya District. 42

Table 4.12: Correlation viable communication and effectiveness of public tendering at Kabaya District Hospital 44

Table 4.13: Model Summary on viable communication and effectiveness of Kabaya District Hospital 45

Table 4.14: ANOVAa on viable communication and effectiveness of Kabaya District Hospital 46

Table 4.15: Respondents view on effectiveness of e-procurement 47

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