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EFFECT OF E-PROCUREMENT
IMPLEMENTATION ON THE EFFECTIVENESS OF RWANDAN HOSPITALS
A CASE OF KABAYA DISTRICT HOSPITAL (2019-
2020)
By
RUKUNDO Paterne
Thesis submitted in partial fulfillment of the
requirements for the award of a master's degree in Science of Procurement and
supply Chain Management.
Musanze, September 2021
DECLARATION
I,Paterne RUKUNDO, hereby declare that this
dissertation entitled «Effect of Implementation of E-procurement on
Effectiveness of Rwandan Hospitals (2019- 2020). A case study of Kabaya
District Hospital» is my own work and it has not been submitted anywhere
for the award of any degree.
Signature...........................................................
Paterne RUKUNDO
DEDICATION
This work is dedicated to:
The Almighty God,
My parents with my whole family,
My brothers, my friends and beloved relatives
APPROVAL
This is to certify that this work entitled «Effect of
Implementation of E-procurement on Effectiveness of Rwandan Hospitals (2019-
2020). A case study of Kabaya District Hospital» was carried out by
RUKUNDO Paterne under my supervision.
Signature .......................... Date
................................
Superviser : Dr DUSHIMIMANA Jean de Dieu
ACKNOWLEDGEMENTS
Firstly, I would like to acknowledge and thank the Almighty
God for loving and blessing me since my birth until now.
I extend my thanks to the UoK management and staff for the
knowledge and skills I acquired from them. I thank particularly Dr.
DUSHIMIMANA Jean de Dieu who devoted part of his time to the
supervision of this work. His invaluable guidance contributed to the successful
completion of this dissertation.
My deepest gratitude goes to the management of Kabaya District
Hospital that granted me permission to carry out my research study from their
organization and most especially the Director General for having allocated part
of their valuable time to my research copies of the questionnaire.
I want to express my heartfelt thanksto allpeople and best
friends especially my wife MUKAMUGANGA Clotilde who contributed significantly
to the completion of this research work.
My unfathomable thanks go to my friends and colleague
classmates in Procurement department and to my children BAWE SHIMWA Merveille
Divine and BAWE SHIMWA Alliance Louana for making my life as a student
enjoyable.
To all those mentioned and not mentioned but sincerely
contributed to the fulfillment of this study, may our Almighty God bless your
plans!
RUKUNDO Paterne
ABSTRACT
E-Procurement is more than just a system for making purchases
online. It has been advocated as a key performance indicator that can improve
performance and competence of procuring entities. Some procuring entities
implement e-procurement and succeed while others fail. The purpose of this
study was to examine the effect of e-procurement implementation on the
effectiveness of Rwandan Hospitals, the case of Kabaya District Hospital. This
study had three specific objectives: to examine how electronic submission of
bids affects effectiveness of public tendering at Kabaya District Hospital;to
find out the effect of easy access to all published tenders on effectiveness of
public tendering at Kabaya District Hospital; to determine the extent to which
viable communication between bidders and Procuring Entity leads to the
effectiveness of public tendering at Kabaya District Hospital. The study
adopted a descriptive approach to establish the effect of e-procurement
implementation on the effectiveness of Rwandan Hospitals. The sample size of 24
respondents was selected from a list of 35 Suppliers that have contracts with
Kabaya District Hospital and staff of Kabaya District Hospital. Data were
collected from the respondents through a questionnaire. The collected data were
analyzed by employing descriptive statistics and inferential analysis using
statistical package for social science (SPSS). The data were then presented in
tables and charts. The independent variable (Electronic submission of bids) has
effect of 80.2% on effectiveness of public tendering at Kabaya District
Hospital as represented by R Square. The coefficient of correlation value of
0.839 indicates that there was a positive strong correlation between
independent and dependent variable. The independent variable (easy access to
all published tenders) has an influence of 74.3 percent on the effectiveness of
public tendering at Kabaya District Hospital. The coefficient of correlation of
0.786 implies that the independent and dependent variables have a moderate
positive relationship. The independent variable (viable communication between
bidders and Procuring Entity) according to R Square has a 71.4 percent, i.e. it
has effect on effectiveness of public tendering at Kabaya District Hospital.
The coefficient of correlation of 0.779 indicates a moderately positive
correspondence between the independent and dependent variables. The findings
indicate that there is a positive effect of e-procurement implementation on the
effectiveness of Rwandan Hospitals. The study recommends that all the procuring
entities should adopt e-procurement (Umucyo system).
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