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Effect of e-procurement implementation on the effectiveness of rwandan hospitals a case of Kabaya district hospital (2019- 2020)


par Rukundo Paterne
University of Kigali - Master's degree in Science of Procurement and supply Chain Management 2021
  

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5.3 Recommendations for various users of research product / stakeholders

MINISANTE

Ministry should find out ways of encouraging employees in procurement department to make use of e-procurement systems from Health centre up to Hospitals, If employees are encouraged to use the e-procurement, adoption of the same will greatly improve. It is therefore recommended that Enterprise resources planning (ERP) systems in particular should be concerned with trying to integrate and co-ordinate the various internal functional areas in order to break down those functional boundaries and ensure decisions for areas like marketing, operations and financial decisions are all made using the same data.

Rwanda Public Procurement Authority (RPPA)

Based on research findings, Customer Relationship Management Systems (CRMS) can also be used to co-ordinate the supply chain by ensuring better sharing of information. In summation, the use of information technology in e-procurement is considered to be the driving force of innovation strategy action.

Kabaya District Hospital

It is necessary to improve coordination with medical and administrative staff in the hospital when it comes to the selection of materials to be ordered.

5.4 Areas for further exploration and research

This study is a milestone for future research particularly in Rwanda. The findings emphasized on the effect of implementation of e-procurement on effectiveness of Rwandan Hospitals from 2019- 2020:A case study of Kabaya District Hospital. Future research will need to be carried out in other Hospitals in order to confirm the positive effect of implementation of e-procurement on effectiveness of Rwandan Hospitals from 2019- 2020.

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