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Sport
How stakeholders influence football clubs' strategy?
( Télécharger le fichier original )
par
Eric Bailly
Staffordshire University (UK) - M.Sc. in European Management Strategy 2003
Disponible en
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EXECUTIVE SUMMARY
ACKNOWLEDGEMENT
LIST OF CONTENTS
LIST OF TABLES AND FIGURES
1. INTRODUCTION
1.1. The current context
1.2. Objectives of the research
1.3. Research outline
2 - LITERATURE REVIEW
2.1. Stakeholder concept
2. 2. Stakeholder theory
2.3. Stakeholder mapping
2.3.2. Archer's model
2.4. Stakeholders' management - Polonsky's model
2.5. Objectives of the research
3 - RESEARCH METHODOLOGY
3.1. Information required for the research
3.2. Research approach
3.2.1. Inductive or deductive approach?
3.2.2. Research philosophy
3.2.3. A case study approach
3.3. Data collection
3.3.1. Secondary data
3.3.2. Primary data
3.3.3. Sample selection
3.3.4. Interview preparation
3.5. Methodology review
3.5.1. Research protocol
3.5.2. Reliability of the data
3.5.3. Limits of the methodology
4.1. Overview of the results
4.2. Stakeholders' expectations and influence
4.2.1. Fans
4.2.2. Shareholders
4.2.3. Employees
4.2.4. Players and Coaches
4.2.5. Media
4.2.6. Institutions
4.2.7. Organizations
4.2.8. Sponsors
4.2.9. Players' agents
4.2.10. Other clubs
4.2.11. Interests groups
4.2.12. Government
4.2.13. Banks
4.2.14. Football clubs' stakeholders mapping
4.3. How football clubs manage and communicate with their stakeholders
4.3.1. Fans
4.3.2. Shareholders
4.3.3. Employees
4.3.4. Players and coaches
4.3.5. Media
4.3.6. Institutions
4.3.7. Organizations
4.3.8. Sponsors
4.3.9. Players' agents
4.3.10. Other clubs
4.3.11. Interests groups
4.3.12. Government
4.3.13. Banks
4.3.14. Adaptation of Polonsky's model
4.4. Comparisons
4.4.1. Important clubs vs. less important ones
4.4.2. English clubs vs. French ones
4.5. Recommendations
5. CONCLUSION
REFERENCES
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