Distribution aéroportuaire et comportement du consommateur.

BIBLIOGRAPHIE

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BIBLIOGRAPHIE

NDLR : La bibliographie est rangée selon l'ordre alphabétique.

Articles académiques

ADEY, Peter. May I have your attention': airportgeographies of spectatorship, position, and (im) mobility. Environment and Planning D, 2007, vol. 25, no 3, p. 515.

BARON, S., & WASS, K. (1996). Towards an understanding of airport shopping behaviour. International Review of Retail, Distribution and Consumer Research,6(3), 301322.

BECKER, Gary S. A Theory of the Allocation of Time. The economic journal, 1965, p. 493517.

BECKMANN Suzanne C. .Schemas and scripts for the self-regulation of emotionsthrough the consumption of goods .1999

BERGADAÀ, Michelle. Le temps et le comportement de l'individu Recherche et Applications en Marketing, 1988, vol. 3, no 4, p. 57-72.

BERGADAÀ, Michelle. L'aéroport international: un espace de rencontre entre terre et ciel, 12th Journées de recherche en marketing de Bourgogne, Dijon (France), November, 89, 2007

BLOCH, Peter H. et RICHINS, Marsha L. Shopping withoutpurchase: An investigation of consumer browsingbehavior. Advances in consumer research, 1983, vol. 10, no 1, p. 389-393.

BLOCH, Peter H., SHERRELL, Daniel L., et RIDGWAY, Nancy M. Consumer search: An extended framework. Journal of consumer research, 1986, p. 119-126.

CAMMOZZO, Alberto. Airports as an encoding/decoding device: a semiotic analysis of a designed space Airports as an encoding/decoding device: a semiotic analysis of a designed space. In : A Matter of Design. Making Society through Science and Technology. 2014.

CORVI E, BONERA M., Le tendenzeevolutivenellepolitiche di marketing e comunicazionedell'impresaaeroportuale. 2006. Università Ca' Foscari Venezia

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DE ALMEIDA, CláudiaRibeiro. The new challenges of tourism airports-The case of Faro airport. Tourism & Management Studies, 2012, no 7, p. 109-120.

DJELASSI, Souad, CAMUS, Sandra, et ODOU, Philippe. Explorer la relation au temps du chaland et ses déterminants. Revue Française du Marketing, 2007, no 212, p. 31.

DOGANIS, Rigas. The airport business. Routledge, 2005.

DOWLING, Kevin, MORGAN, Frederick, MUELLER, George, et al. Ultraviolet light emitting diode systems and methods. U.S. Patent Application No 09/923,223, 6 août 2001.

FILSER, Marc. LE MARKETING SENSORIEL: LA QUÊTE DE L'INTÉGRATION THÉORIQUE ET. Revue Française du Marketing, 2003, no 194-4, p. 5.

FILSER, Marc, PLICHON, Véronique, et ANTÉBLIAN-LAMBREY, Blandine. La valorisation de l'expérience en magasin: analyse de l'adaptabilitéd'uneéchelle de mesure de la valeurperçue. In : Actes du 6ème Colloque Etienne Thil. Universitéde La Rochelle, 2003. p. 1-

FIRAT, A. Fuat, VENKATESH, Alladi, et al. Liberatorypostmodernism and the reenchantment of consumption. Journal of consumer research, 1995, vol. 22, no 3, p. 239.

FRETIGNY, Jean-Baptiste. La catégorie de mobilité naturalisée par les lieux de passage: étude de la publicitéa l'aéroport de Roissy Charles-de-Gaulle.Regards Sociologiques, 2013, vol. 1, no 45-46, p. 47-69.

GEUENS, Maggie, VANTOMME, Delphine, et BRENGMAN, Malaika. Developing a typology of airport shoppers. Tourism Management, 2004, vol. 25, no 5, p. 615-622.

GIRAUD, MAGALI. Les acheteurs impulsifs: Proposition d'une typologie.Décisions marketing, 2001, p. 17-24.

GR...NROOS, Christian. On defining marketing: finding a new roadmap for marketing. Marketing Theory, 2006, vol. 6, no 4, p. 395-417.

HIRSCHMAN, Elizabeth C. Innovativeness, novelty seeking, and consumer creativity. Journal of Consumer Research, 1980, p. 283-295.

HIRSCHMAN, Elizabeth C. et HOLBROOK, Morris B. Hedonic consumption: emerging concepts, methods and propositions. The Journal of Marketing, 1982, p. 92-101. LAMACRAFT, Jane. Retail design: New store experiences. Financial Times Retail & Consumer, 1998.

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LANCASTER, Kelvin J. A new approach to consumer theory. The journal of political economy, 1966, p. 132-157.

LIN, Yi-Hsinet CHEN, Ching-Fu. Passengers' shopping motivations and commercial activities at airports-The moderating effects of time pressure and impulse buying tendency. Tourism Management, 2013, vol. 36, p. 426-434.

LOMBART, Cindy et LABBÉ-PINLON, Blandine. Comprendre et satisfaire les consommateurs qui butinent. 2008.

LU, Jin-Long. Investigating factors that influence passengers' shopping intentions atairports- Evidence from Taiwan. Journal of Air Transport Management, 2014, vol. 35, p. 72-77.

LUNARDO, RENAUD. Quel marketing sensoriel pour le point de vente?.Décisions Marketing, 2011, vol. 62, p. 73-75.

OMAR, Ogenyi et KENT, Anthony. International airport influences on impulsive shopping: trait and normative approach. International Journal of Retail & Distribution Management, 2001, vol. 29, no 5, p. 226-235.

MACINNIS, Deborah J. et PRICE, Linda L. The role of imagery in information processing: Review and extensions. Journal of consumer research, 1987, p. 473-491.

MASLOW, Abraham Harold. A theory of human motivation. Psychologicalreview, 1943, vol. 50, no 4, p. 370.

MENSOR Sophie.Nespresso : « un club sélect ». Marketing Direct N°96 - 01/10/20051

MENON, Kalyaniet DUBÉ, Laurette. Ensuring greater satisfaction by engineering salesperson response to customer emotions. Journal of Retailing, 2000, vol. 76, no 3, p. 285307.

MORRIN, Maureen et RATNESHWAR, Srinivasan. The impact of ambientscent on evaluation, attention, and memory for familiar and unfamiliarbrands.Journal of Business Research, 2000, vol. 49, no 2, p. 157-165.

OMAR, Ogenyiet KENT, Anthony. International airport influences on impulsive shopping: trait and normative approach. International Journal of Retail & Distribution Management, 2001, vol. 29, no 5, p. 226-235.

PERNG, Shiaw-Wuu, CHOW, Chia-Chuan, et LIAO, Wu-Cheng. Analysis of shopping preference and satisfaction withairportretailingproducts. Journal of Air Transport Management, 2010, vol. 16, no 5, p. 279-283.

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RAJU, Puthankurissi S. Optimum stimulation level: Its relationship to personality, demographics, and exploratory behavior. Journal of consumer research, 1980, p. 272-282.

ROWLEY, J., & SLACK, F. (1999). The retailexperience in airportdeparturelounges: reaching for timelessness and placelessness. International Marketing Review, 16(4/5), 363376.

SCHOLVINCK, J. The travel stress curve. Market Square Consulting, Amsterdam, 2000.

STEENKAMP, Jan-Benedict EM et BAUMGARTNER, Hans. The role of optimum stimulation level in exploratory consumer behavior. Journal of Consumer Research, 1992, p. 434-448.

SULZMAIER, Sonja. Consumer Oriented Business Design: The Case of Airport Management; with 108 Tables. Springer Science & Business Media, 2001.

TAUBER, Edward M. Why do people shop?. The Journal of Marketing, 1972, p. 46-49.

THOMAS, D. Retail and leisure developments at London Gatwick. Commercial Airport, 1997, vol. 38, p. 41.

TIMOTHY, Dallen J. et BUTLER, Richard W. Cross-boder shopping: A North American perspective. Annals of tourismresearch, 1995, vol. 22, no 1, p. 16-34.

TORRES, E., DOMINGUEZ, J. S., VALDES, L., et al. Passengerwaiting time in an airport and expenditurecarried out in the commercial area. Journal of Air Transport Management, 2005, vol. 11, no 6, p. 363-367.

TREMBLAY, Raymond Robert et PERRIER, Yvan. Les méthodes d'investigation. Complément à l'ouvrage Savoir Plus, 2006.

VENKATESAN, V. M., ANDERSON, B., SCHROEDER, J. E., et al. Social Time Perspective and Cross-Cultural Consumer Behavior: A Framework and Some Results. In : Association for Consumer Research European Conference. 1992. p. 33-44.

VLITOS ROWE, I.The future of duty-free retailing.Developments and trends in Europe and the Middle East. FT management report, 1999, vol. 1, p. 169pp.

VOLKOVA, Nazeda. Determinants of retail revenue for today'sairports.GermanAirport Performance (GAP), 2009.

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Articles de presse et rapports

Aéroport de Paris « Commerce aéroportuaire : les boutiques d'Aéroports de Paris », 2009. URL : https://www.aeroportsdeparis.fr/docs/default-source/groupe-fichiers/presse/dossier-de-presse/dossier-de-presse-commerces-mai-2014.pdf?sfvrsn=4

BERNARD Catherine « L'aéroport, bon pour l'économie ? »

URL : http://www.slate.fr/story/56759/aeroport-bon-pour-economie

Challenges , « Aéroports de Paris, trafic "record" en 2015, hausse de 3% malgré les attentats », 13 janvier 2016

URL : http://www.challenges.fr/entreprise/20160113.AFP2842/aeroports-de-paris-trafic-
record-en-2015-avec-95-4-millions-de-passagers-hausse-de-3.html

HERMANGE Aurélia « AÉROPORT : L'ULTIME BEAUTY STORE » 08 août 2014 URL : http://www.grazia.fr/beaute/make-up/articles/aeroport-l-ultime-beauty-store-672688

L'Oréal Media «Du `duty free shop' d'O'Regan au `travel retail' moderne»

URL : http://www.loreal.fr/media/beauty-in/beauty-in-luxe-in-china/le-travel-retail/du-duty-free-shop-d'o'regan-au-travel-retail-moderne

PARIGI Jérôme, »Quand le travel retail prend son envol», 25 février 2015

URL : http://www.lsa-conso.fr/quand-le-travel-retail-prend-son-envol-tribune,202528

Rapport confidentiel du 15^thACI Europe Airport Trading Conference &Exhibition

TNS-Sofres « L'utilisation du transport aérien », Enquête sur le taux de pénétration du transport aérien, 2006-2007

URL : http://www.developpement-durable.gouv.fr/IMG/pdf/enquete 07 07.pdf

Veille Tourisme, « De nouvelles occasions d'affaires dans les aéroports »

URL : http://veilletourisme.ca/2006/04/18/de-nouvelles-occasions-daffaires-dans-les-

aeroports/

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Ouvrages

ECHAUDEMAISON Claude-Danièle (Sous la direction de), Dictionnaire d'économie et de sciences sociales. Edition Broché, 2009.

EVRARD, Yves, PRAS, Bernard, ROUX, Elyette, et al. Market-Fondements et méthodes des recherches en marketing. 2009.

KOTLER Philip, KELLER Kevin, MANCEAU Delphine, DUBOIS Bernard - Marketing management,13^e édition, Pearson, 2009, p. 202

LOEWY Raymond La laideur se vend mal. Gallimard, 2005.

«La consommation: penseurs et courants» Les Grands Dossiers des Sciences Humaines N°22- mars-avril-mail 2011

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Pages internet

Site de Creatests

URL : http://www.creatests.com/types-de-questions-pour-le-sondage

Site de Diptyque

URL : http://www.diptyqueparis.fr/

Site de Google Forms

URL : https://www.google.com/intl/fr fr/forms/about/

Site de Larousse Encyclopédie

URL : http://www.larousse.f/encyclopedie/divers/a%C%A9roport/18971

URL : http://www.larousse.fr/dictionnaires/francais/évasion/31825

URL : http://www.larousse.fr/dictionnaires/francais/excitant/31997?q=excitant - 31922

URL : http://www.larousse.fr/dictionnaires/francais/habituel habituelle/38786

Site de Mémoire Online

URL : http://www.memoireonline.com/09/07/610/m comportement-consommateur-lieux-de-ventes1.html

Site de Planétoscope

URL : http://www.planetoscope.com/Avion/1396-frequentation-des-aeroports-francais-en-
nombre-de-passagers.html

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