3.3: AREA OF THE STUDY
The study was carried out in COPEDU Ltd This is due to the fact
that, it is the microfinance which works with low and middle income people.
3.4: SAMPLE, SAMPLE SIZE AND
SAMPLE SELECTION
3.4.1: Sampling
Most data are collected using sample. This means that you
collect data from a respective group of people or things, and use this sample
to estimate the characteristic of all people or things (Donald Waters).
Grinnell and Williams (1990:132), defined sampling as the
process of selecting people or cases to take parts a research study.
Bailey D.K (1978:70) state that sampling was highlighted as an
importance by noting that, ideally we would like the study of entire population
or universe also to give more weight to our finding. However we are unable to
study the entire population and must settle for a sample.
3.4.2:Sample size
According to Grinnell Jr. and Williams Margaret (1990:133)
defines a sample size as the number of people or objects in the sample. They
further said on (P.127) that the sample size depends on how homogeneous our
population is with respect to the variable we are studying.
Table 1: sampling techniques and sample
size
|
Category of population
|
population
|
Sample
|
Percentage
|
|
COPEDU Ltd officers and its employees
|
15
|
10
|
33%
|
|
Customers
|
30
|
20
|
67%
|
|
Total
|
45
|
30
|
100%
|
3.5: TECHNIQUE OF DATA
COLLECTION
The method that employed in the study were those found
necessary in relation to data that was needed for descriptive and analytical
study especially the questionnaire, interviews, and documentation like reports,
files, surveys, most respondents were from within the organization. These are
tools that gather data from the respondents and other sources that are relevant
to the study.
3.6: DATA COLLECTION
3.6.1: Questionnaires.
Grinnell and Williams (1990:228) defined a questionnaire as a
method used for collecting data, as a set of written question which calls for
response on the part of the client, may be either self-administered or
group-administered. Kendall (1992:135) says that, a questionnaire is an
information gathering techniques that gathers information about the attitudes,
beliefs from several respondents, organization that may be affected by the
system. Under this study the researcher-ended to use both the closed-ended
questions and the open-ended questions in order to facilitate the work of the
respondents and at the sometime to give the liberty of expressing their
views.
3.6.1.1: Closed-ended questions
Grinnell and Williams (1990:228) asserted that, closed-ended
question is a type of question or interview schedule or a survey instrument
which limits the respondent's response by the use of pre-selected
alternatives.
3.6.1.2: Open-ended questions
According to Grinnell and Williams (1990:228), an open-ended
question, is the type of question or on the interview schedule or a surveying
instrument which does not limits the respondents responses to any pre-selected
alternatives.
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