3.3.1.
Primary data
Robert Ferber and P. Verdoom (1970:45) argued that, sometimes
primary data will be collected by means of survey, sometimes from company
records or others source material. With a regard to the study, primary data was
obtained from the small and medium enterprise (Huye Water enterprise) as a
case study selected and customers, the excise departments and employees of
different sections of Huye water enterprise through questionnaires interview
schedules and observation method.
3.3.2. Secondary data
Extensive study and review of published and unpublished
documents, reports journals, newspapers and policy reports relevant to the
study was used. Secondary data is «A data gathering method that makes use
of pre-existing data» Richard M. Grinnell and Margaret
Williams, (1990:228). This technique is important because it reviews
the literature and tries to canvas both global and national perspectives so
that the researcher could have a comparative framework for analysis and
evaluation (William, 1982:401).
Secondary data sources for this research work were drawn from
the permanent file of some surveyed enterprises. The permanent file included
among other documents and these includes the following: the statute, minute of
managers, the manual of procedures and other documents considered necessary for
this study. The secondary data helped to fill the gap left by primary data
obtained through questionnaires and interview schedule hence showing the
designed picture of this research study.
3.4.
The study approach
The study was conducted in private
organizations namely Huye water enterprise, this case study has been selected
just it is effective to the research as he resides in the same geographical
area with selected organization, so this save transport charges and time
costs.
It is also convenient for the research to get the required
information without facing much difficulty. Christenson (1991:92) says
that, case study is on intensive description and analysis of a single or
individual, organization or event based on information obtained from a variety
of sources such questionnaire, interviews, documents, and tests results
achieved records.
Furthermore, most of the research on SMEs that had been
carried out in Huye water enterprise was about the private, so the researcher
is interested in discovering the concerns of SMEs effectiveness and efficiency
in the private organizations, hence selecting the case study of Huye water
enterprise.
3.5.
Description of the study population
As it has been indicated above, given the width of this topic
under study, the population is also wide as it is located in Huye areas.
Despite the fact that the population under this study is derived from a
selected enterprise and this selection is formed by customers, employees and
staff of enterprise.
3.5.1. Sample size and
selection technique
The study must
consider a sample size that is within the cost constraint but should provide
the ability to detect an independent variable effect (Christensen, 1991: 372).
Williamson (1982:113) comments on the sample size as being a phase of research,
which is crucial because of its major impact on time and money that must go
into data collection.
While selecting the sample size of the study; the researcher
purposely selected two respondents particularly; representing all staff
members. Data is collected from selected respondents from the study
population.
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