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Impact of organizational communication in enhancing work effectiveness in local government entities

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par Daniel Ibyimanikora
University of Rwanda - A0 2015
  

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3.9 Data analysis methods

Data was analyzed through the use of simple statistical table and charts in order to indicate the frequency of responses to particular questions. Moses and Kalton (1997:27), asserts that after data has been edited and coded it is then combined together in some form of tables for statistical analysis. The statistical tables were used to calculate the percentages rate of responses to some questions. The results of the study were analyzed and interpreted basing on the research questions and objectives of the study.

3.9.1 Ethical contemplation

The behavior of respondents during the interview will be analyzed and considered, which should be given a certain interpretation and implication about the organizational communication in enhancing work effectiveness in Tumba Sector.

First, the respondents participated in this research voluntarily after being fully explained about the aim and objectives of the research. During the field visit, the researcher assured that the questions were asked properly, comprehensively, and motivated the respondents to make necessary efforts in answering them. In doing so, I as researcher, introduced myself to the respondents at first contact, telling them that I am an Rwandan student searching for improving skills (rather than being a politician), a trustworthy human being who would ensure confidentiality of respondents information. During data collection process, the researcher made sure that his conduct was gracious, polite, conversational, cooperative, and unbiased.

Second, the questions of interview were prepared in Kinyarwanda, the language that they are good at so that they could understand well the essence and terms used in appropriate manner. And the have been designed to collect information directly related to the research questions and no private or personal questions were asked from the respondents.

3.9.2 Limitations of the study

As identified by Huberman A. et Al. (1994), limitation of the study consists of characteristics of design or methodology that impacted or influenced the application or interpretation of the study. It consists therefore of the obstacles that the researcher met in his or her research process. Therefore, in this study I have got many limitations but the necessaries are like:

About the respondents: Since this work concerns with the impact of organizational communication in enhancing work effectiveness of local government entities, it involves the research questions about the communication within TUMBA Sector. However, some citizens still have the social stigma and therefore do not want to talk about how they are communicated for the updates and its effects. Therefore, despite a big population of TUMBA Sector, only few of its population admitted to respond to research questions. Hence the small sized sample because the interview consumes much time.

Lack of prior research studies on the topic: As this research involved the issue of organizational communication, it is observed that mostly, it is understood within top-down and lateral approach of communication and involve much more reading. Hence, many of writings have been addressed on approach. However, I wanted to indicate how the bottom-up organizational communication approach involves the simple citizens in disseminating about their view points, and this information is at the source work effectiveness but I haven't the strictly related topics to guide me in researching.

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