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Effect of e-procurement implementation on the effectiveness of rwandan hospitals from 2019-2020


par Paterne RUKUNDO
University of Kigali - Master's 2021
  

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4.5 Findings on views how viable communication between bidders & Procuring Entity leads to the effectiveness of public tendering at Kabaya District.

The third objective of the research was to determine the extent to which viable communication between bidders & Procuring Entity leads to the effectiveness of public tendering at Kabaya District Hospital. The following section discusses the presentation, analysis, and interpretation of related findings. The answers to Likert scale questions are given as frequencies/percentages. Strongly Disagree was at the bottom of the scale, followed by Disagree, Neutral, Agree, and Strongly Agree. While correlation and regression tests were used to assess the relationship.

Statements

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

Total

Viable communication between bidders & Procuring Entity leads to the effectiveness of public tendering by transparency.

0

2

1

8

13

N=24

0.0

8.3

4.2

33.3

54.2

100%

Viable communication between bidders & Procuring Entity leads to the effectiveness of public tendering by cost reduction.

0

0

2

5

17

N=24

0.0

0.0

8.3

20.8

70.8

100%

Viable communication between bidders & Procuring Entity leads to the effectiveness of public tendering by Competition.

0

2

3

4

15

N=24

0.0

8.3

12.5

16.7

62.5

100%

Viable communication between bidders & Procuring Entity leads to the effectiveness of public tendering by flexibility.

0

1

2

7

14

N=24

0.0

4.2

8.3

29.2

58.3

100%

Table 4.11 Respondents views on how viable communication between bidders & Procuring Entity leads to the effectiveness of public tendering at Kabaya District.

Source: Survey, August 2021

The table 4.11 above shows that the 54.2% position is strongly agree and the 33.3% position is agree while 4.1 % position is neutral and 48.3 % position is disagree on that the Viable communication between bidders & procuring entity leads to the effectiveness of public tendering at Kabaya District Hospital by transparency meaning that the communication within e-procurement portal of Kabaya District Hospital is viable. When there is communication from bidders as request for clarification during tendering process, the e-procurement its self stops the tendering process until the the requested clarification is responded.

The table 4.11 above shows that the 70.8% position is strongly agree and the 20.8% position is agree while 8.3% position is neutral on that the Viable communication between bidders & procuring entity leads to the effectiveness of public tendering at Kabaya District Hospital by cost reduction meaning that one of the advantages of the e-procurement to the suppliers dealing with Kabaya District Hospital is tendering cost reduction because after accessing all published tenders at their front desks and submission of their bids without getting out of their offices save their time, transport and printing costs.

The table 4.11 above shows that the 62.5% position is strongly agree and the 16.7% position is agree while 12.5 % position is neutral and 8.3% disagree on that the Viable communication between bidders & procuring entity leads to the effectiveness of public tendering at Kabaya District Hospital by competition meaning that the communication done through Kabaya District Hospital e-procurement portal leads to competition in tendering because using e-procurement, there reduction of cost in terms of saving time because every thing is done on the front desk of the bidder, transport and printing costs and reduction of office supplies like papers & toners and reduction of office equipment like printers. The reduction in cost, its self encourages the bidders to submit their bids so that the Kabaya District Hospital receives a big number of bids competing for the published tender at the Kabaya District Hospital e-procurement portal.

The table 4.11 above shows that the 58.3% position is strongly agree, the 29.2% position is agree, the 8.3% position is neutral and the 4.1% position is disagree on that the Viable communication between bidders & Procuring Entity leads to the effectiveness of public tendering at Kabaya District Hospital by flexibility which means that during tendering process at Kabaya District Hospital using its e-procurement portal, the flexibility is at higher level justifying that any submitted bid is received, evaluated and gets back the notification from Kabaya District Hospital using its e-procurement portal.

Interviewee said «The e-procurement process eliminates time-consuming activities, allowing me to devote my attention to more important tasks, I have different departments making procurement decisions, there can be differences in what and how they purchase, The use of electronic purchasing makes it easier communication for every department to adhere to the company's procurement standards.»

One of the interviewees stated that "electronic procurement is streamlined and thus easier to check for errors; there is also no messy printing to get in the way, electronic paperwork is more cost effective." Along with this, previous orders are more easily referenced, increasing the likelihood that my company will be able to compare orders to ensure that new ones are correct.»

A respondent stated that «e-procurement saves me money by preventing duplicate spending, leveraging volume purchasing, and saving me costs associated with paper-based systems (for example, the cost of stamps to mail my paperwork).»

The results are complementary to those made before by Robert E. et Al. (2007) also identifies data transaction accuracy as a driver. These are all associated with «improving Communication». Since e-procurement allows sections of electronic documentation to flow through the supply chain; it improves the speed of returns and subcontractor price visibility. As it is easier to communicate requirements in a quicker more accessible manner, it will result in a better understanding of requirements and due compliance.

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