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Destination Management System

( Télécharger le fichier original )
par Inan Elmerini
Embry-Riddle Aeronautical University Daytona Beach - Executive MBA 2001
  

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INTERNATIONAL TOURISM EXPENDITURES

In 1999, 45 countries recorded each more than US$ 1 billion in international tourism expenditure (WTO, 2000) with the big industrial powers clearly in the lead. The United States, Germany, the United Kingdom and Japan toping the list with spending ranging from US$ 29 billion to US$ 56 billion per year. Those countries represent over one-third of total international tourism expenditure.

According to a study by the World Travel and Tourism Council (WTTC), travel and tourism is the world's largest industry directly or indirectly driving more than 10% of global jobs, GDP, and investment.

In an increasingly global society, the economic and social contribution of this industry to the world is highly significant and continues to grow.

International aviation is the prime engine of travel and tourism, which presently contributes more than USD 3,500 billion to the world economy, or nearly 12 percent of the total. More than 192 million jobs are generated, 8% of the world total. Capital investment for travel and tourism is at present US$ 733

billion a year. This represents more than 11 percent of the world total (IATA, 2000).

MOROCCO DESTINATION OVERVIEW

Destination Positioning

Morocco is roughly comparable in size, geography and climate to California, with a population of 35 millions. Morocco is a unique country. The destination holds an unquestionable differentiating advantage with a product that has a strong cultural content and incomparable geographical diversity, which brings big potential to seaside Atlantic coast beaches, mountains and inland Sahara desert adventure tourism that is enjoyable all year long. Given the product attributes of Morocco as a destination and the characteristics and trends of International Tourism that is leaning toward cultural discovery and adventure, the destination holds a potentially promising future.

Market Share

Morocco repre sent a very small portion of this huge business with less than 0.6% of the International tourism flow or 4.1 millions international visitors annually generating $2.8 billions total revenue (Source: WTO 2001). European Union members (France, Spain, Germany, Italy, Benelux and Great Britain generate nearly 70% of inbound travel to Morocco. North America outbound

tourism to Morocco reaches a mere 5%. The Middle East and North East Asia also generate almost 5% of total arrivals. Total airborne International arrivals represent 66%. According to the Ministry of Tourism, tourism sector contributed in 1999, to 8% of the Gross Domestic Product (GDP), generating 600,000 (direct and indirect) jobs.

Competition and Potential Development

Direct competitive destinations to Morocco are those with similar tourism products content with strong cultural and adventures attributes in the perimeter of the Mediterranean Sea. Such Destinations are Turkey, Egypt, Israel, Tunisia, Portugal, Spain and South Africa that is part of the African continent. However new entrants from South East Asia region are more and more direct competitors despite their distances from the European world biggest outbound market. Those countries are represented by Thailand, Malaysia and most recently aggressive destinations such as Vietnam and Cambodia.

Traditional competitors such as Egypt and Turkey have accomplished tremendous progress by developing a strong tourism industry in the last decade. Morocco despite being an earlier entrant in new developing countries destinations lagged behind because of lack of strategic vision and planning. The country slipped from a 25th position in International Arrivals in 1990 to 37th

rank in 1999. The tourism industry suffered a structural crisis leading to insufficient lodging capacity and deteriorating infrastructure and quality product. In 1999 effective lodging capacity was reaching a mere 70,000 beds in total. At the same time Egypt and Tunisia lodging capacity were set to 140,000 and 180,000 respectively. However Morocco destination is recovering from the structural crisis and a jointly public-private sector initiative identified major red tapes that have to be eliminated as well as fiscal incentives to apply for a successful tourism development policy. Actions have already been taken to attract foreign investment, while numerous major infrastructure projects are being launched. Morocco destination should be able to attract 10 million international tourists by 2010, thus becoming one of the major Mediterranean tourism destinations.

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