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Patient satisfaction with intrapartum and postpartum nursing care

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par Ngwingmechi MBEINKONG Chwinui
University of Buea, Cameroon - Bachelor in Nursing Sciences (BNS) 2009
  

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METHODOLOGY

3.1. Study design

This was a descriptive study on the outcome using both qualitative and quantitative research methods. A cross section survey was chosen for the study. Systematic random sampling was used for selection of the study participants.

3.2. Study period:

This study was conducted over a period of 4 months (March to June 2009).

3.3. Study site

This study was carried out in the Fako Division of the Southwest Region of Cameroon specifically at the Maternity unit of the Buea Regional Hospital annex.

Figure 6: Sketch diagram of BRHA.

1 2 3

4

5

6

8

8

8

8

9

Legend

1.

Nursery

5.

Toilet and sink

2.

Vestry

6.

Labour room

3.

Nurse's station

7.

Postnatal wards

4.

Delivery room

8.

Bathroom and Toilet

The hospital has various units: the emergency unit, surgical unit, theatre, medical unit, HIV/AIDS and Tuberculosis treatment centers, the maternity, family planning center, the pharmacy and mortuary departments.

The maternity unit of this hospital was used for the study. It is a first referral unit of choice, made up of a variety of staff : Doctors, Nurses, and support staff. It is headed by a Head of Personnel. (see organigram of hospital below)

Financial Unit

Pharmacy

Personnel

Head of Stores accountant Unit

Director of medical

Services Assistant

HIV/AIDS and TB
Centers

Surgical Unit Emergency Unit

Maternity Medical Unit

Board of
Directors

Family Planning
Center

Head of
Personnel

Administrative
Unit

Figure 7. Organigram of the BRHA

3.4. Study population

Women in the maternity ward who are receiving postpartum care after delivery in the Hospital. The questionnaire was in the English language and was self-administered. Illiterate patients had the questionnaire read and translated to them in pidgin and the responses were indicated by the researcher.

3.5. Sampling method

The sampling method used was systemic random sampling. Women present in the ward who had been delivered of their babies at least one day ago either per vagina or emergency caesarian sections were served the questionnaire

3.5.1. Inclusion criteria

Women who put to birth per vagina or through emergency caesarian section and had been in the ward for at least 24 hours were included in the study.

3.5.2. Exclusion Criteria

Women who did not meet the above criteria were excluded from the study.

3.6. Sample size

We chose a convenient sample size of 37 including all age groups.

3.7. Data collection procedure

The main tool for data collection was a self-administered questionnaire. Before data collection was done, a letter of authorization was collected from the Dean of the Faculty of health sciences, University of Buea. Questionnaires were then administered from the 23rd of April to the 12th of May 2010.

3.7.1. Validity of the instrument

The questionnaire was pretested in Mount Mary maternity. Some questions were then modified or reformulated to adapt to the local conditions.

3.7.2. Data Entry and Analysis

Data was entered and analyzed using Microsoft Excel 2010 and the Statistical Package for the Social Sciences, SPSS version 14.0. Descriptive statistics including frequency, means, percentage and standard deviation were employed. The results were presented in tables, pie charts and bar charts.

3.8. Ethical considerations

v' Informed consent.

v' Respondents were given a verbal consent before the questionnaires were administered to them.

v' Confidentiality and privacy

v' Respondents remain anonymous and respect given to their privacy.

v' All information collected was kept by the researcher until presentation.

3.9. Budget

This project took an estimated cost of 150.000 CFA francs.

 

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