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Mascots in Japan

( Télécharger le fichier original )
par Flora Mitsushima
ISCOM Paris - MA International Global Communications 2015
  

précédent sommaire

Bitcoin is a swarm of cyber hornets serving the goddess of wisdom, feeding on the fire of truth, exponentially growing ever smarter, faster, and stronger behind a wall of encrypted energy

Conclusion

Matthew ALT, an expert on Japanese popular culture who has written several books on Japan's imaginary monsters and folklore, told Forbes74 on March 2015 that

«Mascots are only recent example of a Japanese predilection for personification and characterization of things that extends back for centuries. The roots run deep: Japan's said to be home to eight million gods. [...]This is an animistic, polytheistic culture. Anything is fair game for personification in Japan Ð foods, phones, tools, even feces, anthropomorphic versions of which are often spotted hawking constipation cures in Japanese drugstores. When you look at the world that way, nearly anything can have a spirit or spark of life. Even an anthropomorphic pear or rather a fairy in the form of a wise-cracking anthropomorphic pear. »

As he said and as we saw in this applied research paper, the use of mascot is not a new trend in Japan.

It has been used for years and years and it's not about to disappear. The Japanese are deeply attached to their characters and their power amongst people is increasing. The link between the massive use of mascots and the love that the Japanese have for anything with a childlike, innocent and harmless profile, is undeniable.

Whatever their profiles, companies, cities, regions and institutions use cute mascots to better communicate towards the Japanese. Some are old, like the Tokyo Police Mascot, and some are new, such as LINE, which after 4 years became so powerful that it is on its way to conquer the USA.75

People in the archipelago are deeply attached to those mascots and Western organizations have to embrace this trend to strategically integrate themselves into the local culture and communicate more efficiently with Japanese target audiences. As we showed, endorsement by renowned people is really important in the Land of the Rising Sun, but if well planned and thought-through a mascot can be more cost-

74 ADELSTEIN Jack.(March 2015) «Funassyi: The Pacifist Pear Fairy Ready To Take On The World, 1.2 Million Japanese Already Love It» in Forbes

75 BYFORD, Sam. (August 7, 2014) «Line's bears and bunnies are coming for America». in The Verge.

33

effective than a celebrity. It can be used for TV commercials, in media or public events but also to allow the brand to increase its profits with the sale of by-products. This is an advantage that human celebrities can't bring to a company.

LINE is trying to implant itself in the USA, but is it possible to believe that Americans will like those kawaii characters? Is a passion for cuteness something that can only work in Japan? Moreover, as explained in an article of the New York Times76, American users might prefer explicit stickers with smiles, tears or words than ambiguous stickers with half smiles. The article quotes a discussion between an American who asked « What's the point of a half-smile? » and a Japanese who answered « It's difficult to express in words. That's why we use stickers. »

Finally, it might be difficult to imagine LINE as a big success in the USA, as no Japanese software business has so far been a success in North America.

But with well-known Japanese companies such as NINTENDO or SANRIO (Hello Kitty) and the Tokyo Olympics Games 2020 as springboards, LINE might be the first company to introduce its favorite mascots to the world.

76 TABUCHI, Hiroko. (May 2015, 2014) «No Time to Text? Say It With Stickers » in The New York Times.

34

Bibliography

Books

HARRISON, Edward & John, Idle Idol, New-York, 2010, Jake Davis, 144 pages

AOKI, Sadashige,\u12461ÉL- 57\u12479É^- )1- (Kyarakutaa Pawaa), Tokyo, 2014, NHK Shuppan, 231 pages

BROWN Stephen, PONSONBY-McCABE Sharon, Brand Mascots: And Other Marketing Animals, New-York, 2014, BROWN Stephen, PONSONBY-McCABE Sharon, 312 Pages

MATTHEW Alt, YODA Hiroko, Hello, Please!, San Francisco, Chronicle Books, 240 pages

Thesis

BIRKETT Mary, The Pragmatics Of Kawaii (Cute), University Of Michigan, 2012, 118 pages

BARROWS Lisa, Planning with Character: Gotouchi Kyara and Place Branding in Japan, University of Columbia, 2014, 61 pages

OOCHi, Debra, Yuru kyara, humanity, and the uncanny instability of borders in the construction of Japanese identities and aesthetics, Miyazaki International College, in progress.

Studies

France Livre, « Japon », 2011, http://www.francelivre.org/content/download/ 3417/95743/version/1/file/Japon.pdf

Nanzan Institute for Religion and Culture, «Wobbly Aesthetics, Performance, and

35

Message: Comparing Japanese Kyara with their Anthropomorphic Forebears», 2012, https://nirc.nanzan-u.ac.jp/nfile/4091

BBC Religions, «Shinto : Kami», 2009

http://www.bbc.co.uk/religion/religions/shinto/beliefs/kami_1.shtml

Magazines

NAMIHEI, Odaihira, «Mascot Planet », in Zoom Japan, 23, July-August 2014, pages 6-7

DEROME, Jean, «Goda Tsuneo's lucky star », in Zoom Japan, 23, July-August 2014, pages 7-9

DEROME, Jean, «Kumamon, a hairy bear », in Zoom Japan, 23, July-August 2014, pages 9-10

Press release

Japan Airline (22 May, 2014) «Popular [AIR KUMAMON] with New Package Onboard JAL International Flights».

http://press.jal.co.jp/en/release/201405/002938.html (Date Accessed : February 8, 2015)

Blogs

"Japan's Kawaii Culture Into Question." in In the Miso Soup (February 1, 2011). http:// inthemisosoup.blogspot.co.uk/2011/02/japans-kawaii-culture-into-question.html. (Accessed : January 17, 2015)

MACKEY, Patrick. (November 23, 2013). «Top Ten Japanese Character Mascots 2013 » in Finding Fukuoka

36

http://findingfukuoka.com/2013/11/23/top10-japanese-mascots-2013/ (Accessed : December 5, 2014)

POST, Todd. (April 20, 2011) «A Question of Character: Branding with Mascots »in Toddmpost

https://toddmpost.wordpress.com/2011/04/20/a-question-of-character/ (Accessed: January 10, 2014)

SEAMAN, Amy. (October 19, 2011). «The Benefits of a Japanese Mascot » in Ehmii. http://ehmii.com/articles/the-benefits-of-a-japanese-mascot/ (Accessed: November 12, 2014)

SEAMAN, Amy. (November 2, 2011). «How to create a Japanese Mascot» in Ehmii. http://ehmii.com/articles/how-to-create-a-japanese-mascot/ (Accessed: November 12, 2014)

VERMA, Harsh. (February 28, 2012)»Brand Personality, Animism and Diamonds» in Marketingcrow https://marketingcrow.wordpress.com/2012/02/28/brand-personality-animism-and-diamonds/ (Accessed: November 29, 2014)

Online articles

ABU-FADIL, Magda. (June 12, 2014) «'World Press Trends 2014' Debunks Newspapers' Death» in The Huffington Post Media. http://www.huffingtonpost.com/magda-abufadil/world-press-trends-2014-debunks-newspapers-death_b_6279960.html (Accessed : Avril 2015)

ADELSTEIN Jack.(March 2015) «Funassyi: The Pacifist Pear Fairy Ready To Take On The World, 1.2 Million Japanese Already Love It» in Forbes http://www.forbes.com/sites/jadelstein/2015/03/23/funassyi-the-pacifist-pear-fairy-ready-to-take-on-the-world-1-2-million-japanese-already-love-it/ (Accessed : March 2015)

AFP.(April 6,2015) « Japan Mascots Face Cull or Combination » in Daily Mail http://www.dailymail.co.uk/wires/afp/article-3027822/Japan-mascots-face-cull-combination.html (Accessed : April 6, 2015)

ALISA. (July 13, 2014) «Must-buy omiyage: check out this delicious tradition!» in Tsunagu Japan. https://www.tsunagujapan.com/omiyage-a-tradition-of-gift-giving-you-have-to-know-about/ (Accessed: January 18, 2015)

BASEEL, Casey. (January 6, 2014) «Why does Japan love fictional characters so much?» in Japan Today. http://www.japantoday.com/category/arts-culture/view/why-does-japan-love-fictional-characters-so-much (Accessed: November 25, 2015)

BYFORD, Sam. (August 7, 2014) «Line's bears and bunnies are coming for America». in The Verge. http://www.theverge.com/2014/8/7/5977195/chat-app-line-is-coming-for-america (Accessed : January 19, 2015)

CHAVEZ, Amy (March 31, 2012) « A guide to Jizo, guardian of travelers and the weak » in Japan Times http://www.japantimes.co.jp/community/2012/03/31/our-lives/a-guide-to-jizo-guardian-of-travelers-and-the-weak/#.VTaYva1_Oko (Accessed : March 6, 2015)

CLEGG, Cara (February 8, 2014) «SoftBank's mascot dog behaving badly at bizarre press conference » in Rocket News 24. http://en.rocketnews24.com/2014/02/08/softbank-dog-behaving-badly-at-bizarre-press-conference/ (Accessed : December 3, 2014)

CORKILL, Edan. (April 29, 2012) «Otosan, Japan's top dog» in Japan Times http://www.japantimes.co.jp/life/2012/04/29/general/otosan-japans-top-dog/ #.VTY0jiFViko (Date Accessed: December 3, 2014)

37

FUJII, Moeko. (June 28, 2013) «The Branding of Kumamon: The Bear That Stole

38

Japan's Heart» in Japan Real Time

http://blogs.wsj.com/japanrealtime/2013/06/28/the-branding-of-kumamon-the-bear-that-stole-japans-heart/ (Date Accessed: December 3, 2014)

GAYLE Damien. (January 23,2013) «How cute animals on the internet bring out the savage» in Daily Mail. http://www.dailymail.co.uk/sciencetech/article-2267110/How-cute-animals-internet-bring-savage-Study-finds-aggression-NORMAL-response-adorable-images.html (Accessed: April 16, 2015)

GHOSH, Shona. (February 18, 2015) « Burberry brings London Fashion Week to Tokyo with Line messaging app » in Marketing Magazine http://www.marketingmagazine.co.uk/article/1334418/burberry-brings-london-fashion-week-tokyo-line-messaging-app (Accessed: April 21, 2015)

HIMAYA, Hiroshi (March 12, 2014) « Mascot Kumamon turns cute into bear market » in The Japan Times. http://www.japantimes.co.jp/news/2014/03/12/business/economy-business/mascot-kumamon-turns-cute-into-bear-market/#.VTaPTa1_Okp (Accessed: February 3, 2014)

MASSON, Morgane (November 30, 2014) « Super Victor, la mascotte de l'Euro 2016, déjà moqué par les internautes » in The Huffington Post. http://www.huffingtonpost.fr/2014/11/30/super-victor-mascotte-euro-2016-fait-rire-les-internautes_n_6243254.html

PULVER, Jonas (March 26, 2015) «Dans la peau d'un champignon géant» in Le Temps.

http://www.letemps.ch/Page/Uuid/7e131d88-d328-11e4-9f2b-2a6998eb792a/ Dans_la_peau_dun_champignon_g%C3%A9ant (Accessed: March 26, 2015)

QUIGLEY, J.T. (November 27, 2014) «Line crowns Creators Market Award winners, reveals $30M revenue from user-created stickers» in Techinasia

39

https://www.techinasia.com/line-creators-market-awards-30m-revenue/ (Accessed : January 19, 2015)

RAVEN, David. (September 2013) «Japan prison gets cuddly mascot» in Mirror. http://www.mirror.co.uk/news/weird-news/japan-prison-gets-cuddly-mascot-2266734 (Accessed: February 3, 2015)

SEKIGUCHI Tokyo. (March 15, 2012) «Sayonara Denko-Chan: Tepco Unplugs Cartoon Mascot» in Japan Real Time. http://blogs.wsj.com/japanrealtime/2012/03/15/sayonara-denko-chan-tepco-unplugs-cartoon-mascot/ (Accessed: April 15, 2015)

SPOTTISWOODE, Jocelyn. (September 2013) «Japanese prison adopts mascot» in The Telegraph. http://www.telegraph.co.uk/news/worldnews/asia/japan/10304520/Japanese-prison-adopts-mascot.html

(Accessed : February 3, 2015)

STUCKY, Nathalie-Kyoko. (March 9, 2015) «Japan's Peacenik Pear Fairy» in The Daily Beast. http://www.thedailybeast.com/articles/2015/03/09/japan-s-peacenik-pear-fairy.html (Accessed : March 10, 2015)

TABUCHI, Hiroko. (May 2015, 2014) «No Time to Text? Say It With Stickers » in The New York Times. http://www.nytimes.com/2014/05/26/technology/no-time-to-text-apps-turn-to-stickers.html (Accessed: April 24, 2015)

TRENDS IN JAPAN (August 2013). ««KUMAMON»--JAPAN'S MOST POPULAR BEAR» in Web Japan

http://web-japan.org/trends/11_culture/pop130812.html

VINCENT, Alice. (March 5, 2015). «Meet Funassyi: the Japanese pear mascot who loves Aerosmith» in The Telegraph http://www.telegraph.co.uk/culture/culturenews/11452085/Meet-Funassyi-the-Japanese-pear-mascot-who-loves-Aerosmith.html (Accessed : March 6, 2015)

WILLIAM, (March 10, 2015) «Funassyi TV anime series, starts March 30th» in Japan Trends.

http://www.japantrends.com/funassyi-anime-tv-series-starts-march-30th/ (Accessed : March 11, 2015)

WOW Japan, «Yuru-Kyara Mascots : The Cute Side of Big Business Japan» in WOW Japan.

http://www.wowjpn.com/2122 (Date Accessed : April 12, 2015)

Videos

«Emperor of Japan Akihito and Kumamon dance,» last modified April 23, 2014, www.youtube.com/watch?v=-2cxMS_YHr8

«Superstar mascot Funassyi: "I'm a symbol of what perseverence can do", last modified March 5, 2015,

https://www.youtube.com/watch?v=Y7wiiMi2BcU

« Tommy Lee Jones in Boss-SoftBank crossover commercials part2 », last modified September 24, 2012

https://www.youtube.com/watch?v=WPXL5slQUmY

Websites

Japan Trends - Mascot category

http://www.japantrends.com/tag/mascots/

Japanese Mascots Official Online Catalogue

40

41

http://localchara.jp/

U.S. Embassy Tokyo http://connectusa.jp/tom/

Statistics Bureau - Japan Ministry of Internal Affairs and Communication http://www.stat.go.jp/

Japan Police Mascots Official Website http://www.police.macanow.com/

World Association of Newspapers and News Publishers http://www.wan-ifra.org/microsites/world-press-trends

Kyodo PR Official Website

http://www.kyodo-pr.co.jp/index.php

Nogi Shrine in Tokyo - Official Website

http://www.nogijinja.or.jp/

http://en.wikipedia.org/wiki/Nogi_Shrine_(Tokyo)

NTT Docomo's Website http://docomodake.net/

42

Appendices

Appendix 1

Dentsu Press Release 43

Appendix 2

Survey - Japanese Organizations's Communications - 2015 48

Appendix 3

Interview of Takuya TEJIMA - LINE's Application Developer 50

Appendix 4

Funassyi, the anthropomorphic pear 52

Appendix 5

Tokyo Police Department's Mascot - Pipo-kun 53

Appendix 6

TEPCO's Mascot - Denko-chan's by-products 54

Appendix 7

U.S. Embassy Tokyo's Mascot - Tom - Video screenshots 55

Appendix 8

Interview of German SAA - Kyodo Deputy Director of International 56
Operations

Appendix 1 : Dentsu Press Release

dentsu

NEWS RELEASE

DENTSU INC.

Higashi-shimbashi, Minato-ku, Tokyo 105-7001, Japan http://www.dentsthcom

 

43

FOR IMMEDIATE RELEASE November 27, 2014

Dentsu Announces "2014 Hit Products in Japan"

--The movie "Frozen," talking mascot characters and Tokyo Skytree
chosen as the top three--

Dentsu Inc (Tokyo: 4324; ISIN: JP3551520004; President & CEO: Tadashi Ishii; Head Office: Tokyo; Capital: 74,609.81 million yen) announced today the release of its "2014 Hit Products in Japan" report. Produced as part of a series that has been chronicling hit products since 1985, the latest report examines major trends that represented the consumer mindset in 2014. It is based on an Internet survey of Japanese consumers carried out in November 2014 by Dentsu Macromill Insight, Inc.

Although 2014 was a year in which Japan and the Japanese people themselves regained confidence as a result of Prime Minister Shinzo Abe's Abenomics policies to stimulate the Japanese economy, it was a "year of ambivalence" in which an awareness of the need to economize fueled by the consumption tax increase in April intersected with aggressive consumption.

According to a close analysis of the rankings made by the Dentsu Innovation Institute, the fact that there is a lot of bright, cheerful content such as the movie Frozen, talking mascot characters such as Funassyi, the Yo-kai Watch games, manga and toys, The Wizarding World of Harry Potter"' and Halloween costumes in the top-ranked products shows that although people do not want to return to the gloomy deflation era and yet still do not have the courage to move forward with confidence, there are cheerful, comfortable feelings propping them up.

Although growth is stagnant, the strength of the Japanese economy, Japan's participation in overseas events such as the Sochi Winter Olympic Games, the Japanese Nobel laureates who invented blue LEDs, global recognition of the Tomioka Silk Mill as a world cultural heritage by UNESCO, and the ongoing development in Japan of electric vehicles (including fuel cell-powered vehicles) and jet aircraft have enhanced the country's profile both at home and abroad.

1/5

In addition, lightweight wearable terminals and other futuristic technology applications are

dentsu

44

appearing one after another, and are making inroads into our lifestyles. 3D printers and public Wi-Fi are technologies that are closely related with our daily lives, and will boast expectations toward lifestyle innovations.

The following top 20 products (which include some popular content and social phenomena) were selected from 130 popular items and services by 1,200 Internet survey respondents aged between 20 and 69. The figures in parentheses are last year's rankings. Previously unranked products are indicated with (-).

2014 Hit Products

No. 1: Frozen (Walt Disney animated movie) (-)

No. 2: Talking mascot characters (10*)

No. 3: Tokyo Skytree (1)

No. 4: Free voice call apps (such as LINE) (13)

No. 5: Vo-kai Watch (games, manga and toys) (-)

No. 6: Smartphones (3)

No. 7: SNSs such as Facebook that require real name registration (24)

No. 8: The Wizarding World of Harry Potter" (Universal Studios Japan) (-)

No. 9: Convenience store freshly brewed coffee (7)

No. 10: Robot cleaners (4)

No. 11: NHK television morning drama series (-)

No. 12: Sochi Winter Olympic Games (-)

No. 13: Hybrid cars (2)

No. 14: Japanese Nobel laureates (for blue LEDs) (-)

No. 15: Shingeki no Kyojin (Attack on Titan) (Japanese anime movie) (22)

No. 16: Halloween costumes (60)

No. 17: Tablet devices (35)

No. 18: Tomioka Silk Mill (-)

No. 19: Premium beer (-)

No. 20: Compact cars/K-cars (engine displacement up to 660 cc) (16)

*Last year "local mascot characters" came in at No. 10.

2/5

This year, a "2015 Expected Hit Products" list was compiled using the products selected for the °It has been popular this year. / It is popular now." category as a base and then focusing on those selected for the "It will become popular" category.

2015 Expected Hit Products

No. 1: Electric vehicles (including fuel cell-powered vehicles)

No. 2: 3D printers

No. 3: Low-priced smartphones

No. 4: Jet aircraft manufactured in Japan

No. 5: 4K television sets

No. 6: Thinking about how to lead your life in your later years and preparations for the end of

your life

No. 7: Smartwatches

No. 8: Car sharing

No. 9: Public Wi-Fi

No. 10: Wearable cameras

Dentsu "Hit Product Recognition Survey" Overview

Survey period: Survey subjects: Sample size: Survey type: Survey company: Survey content:

November 7-10, 2014

Men and women nationwide aged between 20 and 69

1,200 (responses received)

Internet survey

Dentsu Macromill Insight, Inc.

Respondents were asked to indicate their level of agreement with the

following four statements about 130 items and services:

"It has been popular this year. / It is popular now"

"It will become popular."

"It is not popular, and will not become popular in the future"

"I have never heard of it."

45

Top Five Hit Products in Earlier Years (2013 to 2004)

2013

1. Tokyo Skytree

2. Hybrid cars

3. Smartphones

4. Robot cleaners

5. Vehicle collision prevention systems

3/5

2012

dentsu

1.

46

Smartphones

2. Tokyo Skytree

3. SNSs such as Facebook that require real name registration

4. Robot cleaners

5. Salted rice malt

2011

1. Smartphones

2. LED light bulbs

3. Tokyo Skytree

4. Nadeshiko Japan (the Japan women's national football team who won the 2011 FIFA Women's World Cup GermanyT" tournament)

5. AKB48 (48-member all-girl theater/idol group with its own theater in Akihabara, Tokyo)

2010

1. Smartphones

2. Twitter

3. Munchable chili oil

4. Digital broadcasting-equipped widescreen flat-panel TVs

5. Ryoma Sakamoto (1835-1867; popular historical figure and visionary who played a key role in bringing about the Meiji Restoration. "The Legend of Ryoma" TV drama series also became a hit this year.)

2009

1. Hybrid vehicles

2. Flu masks

3. Low-priced domestic fashions

4. Vehicles eligible for tax reductions and eco vehicle purchasing subsidies

5. Eco-point energy-saving home appliances

2008

1. Innovative remote-controlled TV games

2. Cake no Ue no Ponyo (Ponyo on the Cliff by the Sea)

3. Digital broadcasting-equipped widescreen flat-panel televisions

4. Bargain products (private brand products/outlet malls)

5.

4/5

Touch pen portable games

dentin

47

2007

1. Touch pen portable games

2. Innovative remote-controlled TV games

3. Billy's BootCamp1M

4. Digital cameras

5. Widescreen flat-panel televisions

2006

1. Brain training products

2. Widescreen flat-panel televisions

3. The Ca Vinci Code

4. HDD-equipped DVD recorders

5. High-performance portable game machines

2005

1. Portable digital audio players

2. HDD-equipped DVD recorders

3. Blogs

4. Widescreen flat-panel televisions

5. Agar weed gelatin

2004

1. Widescreen flat panel televisions

2. Japanese baseball players in the U.S. Major League

3. Crying Out for Love, from the Center of the World (Sekai no Chushfn de, Ai wo Sakebu, novel, movie, and TV drama)

4. HDD-equipped DVD recorders

5. Black vinegar

Contact: Shusaku Kannan

Senior Manager

Corporate Communications Division

5/5

Telephone: (813) 6216-8042 E-mail: s,kannan@dentsu.co.to

48

Appendix 2 : Relation between Japanese and Communication

Survey 2015

Flora Mitsushima Inter4B Applied Research Paper

Do you use Line's Do you think western

Stickers to organizations should

Do you use Line? communicate? use mascots in Japan?

No
·
Yes

· No
· Yes

· No
·
Yes

49

Open questions

What do you think about mascots as guests on TV show? »

- « It's cute »

- « It's a good way to make discover a place » - « I Ike it !They are like real guests but cuter »

« How/Why should western organizations use mascot in Japan? » - « To become the company's face »

- « Because it's efficient to communicate. but fereigns mascot aren't cute generally. » - « Japanese PR and designers have to be asked for help, because our culture Is really different »

- « I think that Japan opens its doors to foreign companies so they can create mascot but have to be careful because it has to be perfect in terms of design. »

- « Maybe brand can create innovative mascots

- « We already think that western companies are cool and appealing, so it can be a way to make them more attractive by adapting themselves to the culture

Translated from Japanese

Original name of the survey : 8170)75-' KT

Amongst 50 Japanese actually living in Japan

LINE Corporation

Line Corp. is a Japanese company which develops mobile applications and Internet services. It was launched in 2011 the Line Smartphone App which allows users to make calls and messaging with others users.

Oden-kun

 

He is a character based on an anime and he is now used, with licences, by many famous places, such as Nagoya or Kyoto to promote themselves amongst tourists.

Kumamon

He is a mascot created by the government of Kumamoto Prefecture. Within 2 years after its launch, he generated around €920 billions in revenue.

 

Appendix 3 : Interview of Takuya TEJIMA
LINE's Application Developer

Flora Mitsushima

Inter4E Applied Research Paper

TA

YATLJVA

Application Developer I Line Corporation I Tokyo

Hello Takuya, could you introduce yourself?

My name is Takuya Tejima. I'm a 30 years old Application Developer working in Tokyo at Line Corporation

What can you say about mascots?

I like it, I think they are really funny and cute. They are really famous in Japan and often used by companies to give messages to their customers.

Which are your 3 favorite mascots? Oden-kun

Kuma-Mon

LINE characters (Cody and Brown)

Why do you think that Japanese companies use mascots to promote themselves amongst Japanese customers?

I think this is because mascots have a positive impact for customers and the eye-catching characters may be easier to remember than the company itself (like who she is, what her logo is etc.). The characters may unconsciously remind of the company/organization.

Mascots have been rated as the 2nd preferred trend in Japan in 2014 whereas they were 12th in 2013, why?/what do you

think about that fact?

I guess it might be u because of » Funasshi, as he became incredibly successful recently. Also because LINE Creators Market opened in 2014 and it allows any company or person to sell its own stamps on the u Line Stamps Shop ». It gives

50

1

Flora Mitsushima

Inter4B Applied Research Paper

opportunities to promote anything through u cute stamps » which are most of the time mascots.

Line characters

 

Cony and Brown, the bunny and the bear. They are Line's official mascots.

51

Do you think that western companies should use it to implant themselves in Japan? And why?

Yes, they should use it because as you can see it has a potential to hit everybody and to promote a company easily.

How is it possible for western to fail regarding the use of mascots?

Funasshi

This pear mascot was created for the local revitalization of Funabashi-shi in Chiba, which was considered as a a not fancy

region n.

It now appears at events, festivals, TV programs and commercials.

Line Market

LINECREATORS
MARKET

It lets anyone create and sell their own stickers. Often used in Japan, it's now used by companies worldwide in USA or Europe. In France My Little Paris launched its own stamps and Burberry did it for UK with a partnership with Line's Mascots.

Companies have to be careful because some characters might not be appreciated by Japanese, as the culture is different, the message, the spokesperson also has to be different. In almost every cases, mascots are a metaphor of something so it's important to find the good inspiration from something meaningful (the place where the company is from, or its personality etc.)

But if it is well studied, it can be a huge success amongst Japanese people.

Do you have something else to say?

Companies don't have to think that mascots are for children, they have to think that adults will also be concerned by it. So it can be childish but meaningful for both adults and children, such as Cony and Brown* who are cute mascots but who are also in couple, which means that they u act » like adults: romantic diner stamps, jealousy from Cony etc.

2

To finish, I can tell you that mascots may have a huge economic potential, not only in Japan but also in other countries. (LINE stickers market is a good example of it)

Appendix 4: Funassyi, the anthropomorphic pear

With the models Cara DELEVIGNE and Miranda KERR

At the Foreign Correspondents' Club of Japan

52

Print for children's prevention Female Police officers with Pipo-kun

Police Stations' front windows

53

Appendix 5 : Tokyo Police Department Mascot - Pipo-kun

54

Appendix 6 : TEPCO's Denko-chan's by-products

55

Appendix 7: Tom U.S. Embassy Tokyo's Mascot - Video screenshots

Appendix 8 : Interview of German SAA -
Kyodo Deputy Director of International Operations

Flora Milsushima Inter4ô Applied ResearCh Paper

GFR

 

A

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Deputy Director of International Operations KYODO PRI Tokyo

 
 

KYODO PR

K Y000 PUBLIC REtAr'Oh9

Hello German, could you introduce yourself? My name is German Saa and I have been living and working in Japan for the last 23 years since I carne here In early 1992 from my hometown in Los Angeles. I have been involved in the marketing and PR field for about 20 years, with the last 13 years at one of the biggest and oldest domestic PR firms in Japan.

My main duties are to provide strong support to the business development operations of the agency and drive the marketing strategy and communications needs of our clients. My major areas of expertise include gathering and analyzing relevant info from all media sources, event planning, implementing and follow-up PR operations.

Also, interfacing between Japanese and foreign business practices.

Currently I run the International Operations division supporting all of Kyodo`s multinational clients where I plan, implement and follow up on localized communications programs for major corporations such as EMC, LSI Logic, Cisco, Guam Tourism Bureau, Singapore Airlines, Shangri-La Hotels and among other well-known global companies.

Could you tell me 5 different ways that Japanese companies/institutions use to promote themselves?

Based on my experience, major Japanese companies promote themselves to the general Japanese public in the following five

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ways : through marketing campaigns, since they can be used accross all sectors of

through TV commercials, through consumer events, through strategic PR programs targeting media; and through community relations programs such as sponsorships of community social programs or ecological activities.

Japan is also known for promoting through mascots, do you like them?

As a regular consumer I actually do because it helps me identify a brand, a product, a company or even a service much quicker than if just a 'name' or a logo is thrown at me. And I believe in a market where females (20 -50) are usually the strongest audience that every company targets because they are usually the ones with the income, the time and the willingness to become the shopping trend setters, then it makes sense to come up with these kinds of cutesy mascot characters to familiarize the target audiences to whatever a company is trying to push into the market.

As a PR professional, I think these mascots are an effective tool -if properly used- to quickly establish awareness about a client's product, service or even the entire organization. They are also multi-functional

a comrns program, i.e. in a TV commercial, in a series of consumer events, as background in media events and most importantly, they are pretty cost-effective compared to the expensive alternative, which is celebrities.

What can you say about them?

In Japan, these types of "mascots" are usually referred to as "Yuru kyara," which roughly translates as 'wobbly characters." I would say they are one category below the more well-known mascots of famous companies such as Mickey Mouse for Disneyland, Mummy for Finnair, Singapore Girl for Singapore Airlines, Sanrio's Hello Kitty cat which now it turns out its creator said it wasn't a kitty cat but a little girl; the white duck for AFLAC, the Alnu white dog for Softbank, etc.

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ALFAC's mascot Sofbank's mascot

These yuru-kyara mascots, which are made mainly for promotional purposes, have three main traits:

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1. They represent a local governing body,

event, or local goods

2. At a glance, they communicate a strong

and original message about a local or 'hometown" specialty or characteristic

4. They should be lovable and "laid back/ wobbly" in appearance

Which are your 3 favorite mascots?

My three favorite ones are :

* Funashii is supposed to unofficially represent Funabashi (a city in Chiba prefecture) and I like him because he is so wild

and unscripted. The
audiences don't really know what crazy acrobatic stunt he will do next I Actually right now he is one of the top mascots on nationwide as well as local TV.

* Kumamon, is Kumamoto prefecture ambassador

(official). He is extremely
popular with the ladies and his main point is the fact that there are so many products sold based on his features, from candy to t-shirts, coffee-mugs, blankets, you name the product and he is on it for sure (or will be soon)!

Applied Research Paper

* Marimokkori - He is from

Otaru in the Hokkaido

prefecture. He is quite old
actually in terms of when he first appeared in Japan, and seems to represet some fungus at the bottom of rivers and oceans. His male genitalia shows clearly but still nobody seems to mind, especially kids. In other countries I am sure it would be banned as an `improper' mascot. What I like about this character is the fact that kids, especially male boys seems to be infatuated by having all kinds of collectible items branded by Marimokkori. Even some high school girls have him as a keychainholder on their bags.

Why do you think that Japanese companies use it to promote themselves amongst Japanese customers?

Simply because they are easy to identify with for all audiences and are sort of cheap to produce, maintain and keep reusing as many times as the campaign requires them to. Just like 'Marimokkori,' they can last for decades ! At the beginning there were a few companies and organizations using them but now it has spread to cities, prefectures and

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even the government uses them for some of their programs. In actuality, they have always been there but for the last few years, there has been a clear boom where these characters are all over the place, on TV, on posters, at events, etc.

If your company (Kyodo) uses/used mascots, what can you tell me about the using? (facts, numbers etc.)

As an agency we do not use these mascots to promote ourselves but we do have clients that have used them as part of their overall promotions programs. One thing we often recommend our clients though is that if we plan and execute a media event, we make sure to tell clients to bring out their mascot to the event. Not necessarily as the main part of the event's program because media is there for newsworthy information and not to see a yuru kyara, but to be part of the signage and branding. That way, the corporation's name is easily recognizable besides also bringing color to the event itself.

Mascots have been rated as the 2nd preferred trend in Japan in 2014 whereas they were 12d in 2013, why?/what do you think about that fact?

Academically speaking, the popularity of yuru kyara can be linked to the Japanese affinity for local bonds to non-human characters and their tendency to humanize groups and blur the boundary between human beings and nature. These tendencies can be seen in the traditional "Yokai," strange apparitions from Japanese folklore such as the 'tengu' and kappa.

In terms of their adoption by local entities and agencies, yuru kyara are less likely to cause image problems that can arise from human sponsors, i.e. celebrities (controversies, etc.). Also, the cute and lovable aspects have been a hit with the Japanese public and have defined some of Japan's most popular brands and normal characters (such as Hello Kitty). In Japan, both the yuru (wobbly-Hess or slackness) and kawail (cute/lovable) aspect have become very popular trends in both fashion and art, so much so that it has already transcended to outside markets, especially USA and Europe.

Do you think that western companies should use it to implant themselves in Japan? If yes/no why?

I did some research on this and read that Japanese intellectual Kenichi Mogi believes that the Tokyo 2020 Olympics will be the

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perfect opportunity for Japan to introduce Japanese culture naturally, is portrayed

and spread even more these characters correctly and how it could be well-received).

across the world. However, it may be

extremely difficult and dangerous for western How is it possible to create a link between

companies to create a Japan specific yuru the use of mascots and other tools? (ad, PR

kyara. It almost universally represents and etc.)

have deep Japanese ties to local cities,

prefectures, and goods. It would be very Well, first of all a specific campaign would

difficult for most western companies to pull have to be created first for the mascot itself

this off in its current form, as many of their to become well-known among target

products have originated or started outside audiences. Once a clear and direct link

of Japan. The exception would be for between the mascot and the company or

products that were specifically made for organization that it supposedly represents is

Japan and for Japanese needs that have a established, then it can be used in the same

strong effect on local towns, cities, regions way a logo is used for all sorts of promotional

and prefectures. activities. Second, the planners must make

A more effective method for most western sure that the mascot is used regularly,

companies to take advantage of this new uniformly and closely linked to what it

trend would be to create yuru kyara's that represents, no matter the platform (N, online

relate to their companies' original country or or print). Last but not least, the mascot must

city. After this is done, introduce these be protected just like a logo would, about

characters into Japan, which is how yuru copyrights and making sure it is not overused

kyara's work in their current form (one city's for other purposes than to promote the

character becomes popular in different company or organization. If the mascot gets

locations around Japan). If the cute and involved in other activities, then confusion

lovable aspect, creativeness, and original would reign and its popularity will decrease

meanings are good enough, it could become gradually.

a 'hit' inside of Japan as well (AFLAC's white duck, while not an exact yuru kyara, is an example of a mascot that has adapted to

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