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Internship Report (RRA)

( Télécharger le fichier original )
par Charles KABERA
Kigali Independant University - Law 2008
  

Disponible en mode multipage

Bitcoin is a swarm of cyber hornets serving the goddess of wisdom, feeding on the fire of truth, exponentially growing ever smarter, faster, and stronger behind a wall of encrypted energy

 
 

KIGALI INDEPENDENT UNIVERSITY
(ULK)

FACULTY OF LAW

 

Internship Report

Carried out in Rwanda Revenue Authority
In partial fulfilment of the requirement for the Degree of Bachelor of
Law
19th January-6th March 2009

By KABERA Charles

Supervisor: NIZEYIMANA Christian Head of Compliance and Enforcement

March, 2009

 
 

Dedication

I dedicate this work to

My children Charlotte and Junior, My Late wife Ruth,

My Dear mother Therese,

My Late father Ladislas,

My sister and brothers,

All Creative Thinkers and Researchers

Acknowledgement

The success and accomplishment of this report stems from efforts and dedication offered by many RRA staff whose support was either direct or indirect during my internship. I thank all of them for their devotion and generosity.

Special thanks also go to my Supervisor during internship period, NIZEYIMANA Christian, for being so friendly and supportive during my training.

Above all, I owe much tribute to the Almighty God who gave me a life worthy living and I thank Him for giving me the strength to accomplish this work.

KABERA Charles

Preface

This report is an outcome of the exercise I conducted during my internship period at RRA. This was an opportunity for me to put in practise the legal knowledge I had acquired during my four years of study at ULK.

The purpose of this report is to put in writing the work experience performed and the learning attained from performing specific tasks while working in a professional legal environment.

Abbreviations

Asycuda: Automated System for Customs Data

ADR: Association of Declarants in Rwanda

DFID: Department for International Development

DTD: Domestic Tax Department

EACMA: East Africa Customs Management Act

GOR: Government of Rwanda

JILO: Judicial Investigations Liaison Officer JILU: Judicial Investigations Liaison Unit L&BS: Legal and Board Secretariat MAGERWA: Magasins Généraux du Rwanda RBS: Rwanda Bureau of Standards

RIEPA: Rwanda Investiment and Export Promotion agency RPD: Revenue Protection Department

RRA: Rwanda Revenue Authority

SWOT: Strengths, Weaknesses, Opportunities and Threats ULK: Université Libre de Kigali

Table of Contents

Dedication ...... ...... i

Acknowledgement ...... ...... ...........ii

Preface iii

Abbreviations iv

Chapter One: General Introduction ..... 1

1.1 Background . ..1

1.2 Objectives of Practical Training 1

1.2.1 General Objective 1

1.2.2 Specific objectives ...... ...... ..2

1.3 Methods used in carrying out field work ..... 2

1.3.1 Participation 2

1.3.2 Interviews 3

1.3.3 Observation ........ .. .. 3

1.3.4 Documentation 3

1.3.5 Data Processing and Analysis 3

1.4 Limitations encountered during the internship 4

1.4.1 Delayed feedback from some staff .4

1.4.2 Limited time for internship research .. 4

1.5 Activities done during the internship 4

Chapter 2: Presentation of Customs Services Department 6

2.1 History of taxation in Rwanda 6

2.2 Customs Services Department ....... 7

2.1 Mission Statement .... .... ..8

2.2 Objectives of Customs Services Department 8

2.2.1 General Objective 8

2.2.2 Specific Objectives .... .... 8

2.3 Customs Services Swot Analysis 9

2.3.1 Strength .... .... ......9

2.3.2 Weaknesses 10

2.3.3 Opportunities ..11

2.3.4 Threats 12

Chapter 3: A diagnostic Study of Anti-smuggling Strategy 14

3.1 Introduction 14

3.2 Current status of Smuggling in Rwanda 14

3.3 Classification of smuggling 15

3.4 Causes of Smuggling in Rwanda 16

3.4.1 High rates of duties and taxes .. 16

3.4.2 Limited resources and capacity 16

3.4.3 Smugglers are not named and published 17

3.4.4 Attitudes and perceptions towards taxation 17

3.4.5 Corruption 17

3.4.6 Low literacy and lack of education 18

3.4.7 Technological developments 19

3.4.8 Unemployment especially in border areas 19

3.5 Impact of Smuggling 19

3.5.1 Introduction 19

3.5.2 Loss of revenue ... ..... 20

3.5.3 Distorts market prices and discourages investment 20

3.5.4 Collapse of local industries 20

3.5.5 Unemployment 20

3.5.6 Harmful products ..20

3.6 The Customs Anti-smuggling measures 21

3.6.1 Introduction 21

Chapter Four: Trade Facilitation by means of Pre-Clearance 22

4.1 Introduction 22

4.2 Background 22

4.3 Definition of Pre-clearance 23

4.4 Legislation ...... ...... ......23

4.5 Advantages of pre-clearance ...23

4.5.1 To the trader 23

4.5.2 To customs ...23

4.6 Conditions for pre-clearance 24

4.7 Type of goods that can be considered for Pre-clearance 24

4.8 Risk management 24

4.9 Cancellations and re-imbursements 25

4.10 Procedure for pre-clearance 25

4.10.1 Documents required 25

4.11 Pre-clearance processing 25

3.9.1 Examiners - Long room .25

4.12 Pre-clearance desk 26

4.12.1 Documents 26

4.12.2 Physical Inspection 26

4.12.3 Manifested goods .26

4.13 Pre-clearance audits/reports ... 27

Chapter 5: Prosecution of Customs Offences 28

5.1 Powers to institute prosecution .. 28

5.2 Responsibility to institute prosecution 28

5.3 The objectives of JILU ...... ...... 28

5.3.1 The Main Objective 28

5.3.2 Specific objectives ...... 28

5.4 Roles of JILU in instituting tax Prosecutions 29

5.5 Principles Underlying Prosecution Policy of RRA 30

5.6 Detailed Procedure in instituting prosecution ....31

5.7 Test for Reliability of Evidence 31

Chapter 6: Recommendations and Conclusion 33

6.1 Recommendations . 33

6.1.1 Amendment of Customs Law 33

6.1.2 Number of JILU Staff 33

6.1.3 Provide Powers of Attorney to JILU . . 33

6.1.4 Put in place Anti-smuggling measures 33

6.2 Conclusion 34

References ... ... ..... 36

Annexes 37

Chapter One: General Introduction 1.1 Background

The practical training is an essential exercise that all the students are required to undergo during a specified period of compulsory training in private or public organisations during their studies.

The student performance during the training is assessed and considered as partial fulfilment of the requirements for award of Bachelor s degree at ULK. However, industrial training is a complement to the knowledge acquired in the four years of classroom lessons. The training lasted for a period of seven weeks from 19th January to 6th March 2009.

1.2 Objectives of Practical Training

This internship training is mainly aimed at making a student gain professional experience in any activity in the field so that the internee can be able to understand better what was taught in various courses related to the functions of the institution.

1.2.1 General Objective

To accomplish the academic program is required by ULK to link the legal theory done in class to practical part of it done on the ground. The main objective of this training is to provide hands-on experience to students with the opportunity to integrate the relative practical experience with the theory. The student is given an opportunity to relate academic programs and career goals to pre-professional work experience thus giving him an insight into his chosen career and to familiarise himself with research techniques that help him to explore the business world that he is not used to.

1.2.2 Specific objectives

1. To get a practical work of what takes place in the field in relation to the theoretical legal knowledge gained from classroom;

2. To bridge the gap between legal theory and practice;

3. To fulfil the basic requirements to complete the advocated qualification of a degree in law from Kigali Independent University;

4. To identify problems facing Customs Services in preventing smuggling, enforcement of Customs Debts, appeals process and institution of prosecution of customs offences ;

5. To assess strategies put forward to meet those challenges;

6. To forward recommendations for customs services improvement.

1.3 Methods used in carrying out field work

This part attempts to describe how data was colleted and analysed during internship. It explains the employed design, data collection and analysis methods used during internship exercise.

To make this report meaningful, the trainee kept in mind the following research methods to collect data during the practical training:

1.3.1 Participation

For better understanding and the application of Customs law, the internee physically and fully participated in the daily activities of Compliance and Enforcement Division. Particularly, the internee participated enforcement of Customs, institution of prosecution of Customs Offences, appeals process and developing an anti-smuggling strategy based on Law no 21/2006 of 21/04/2006 establishing Customs System.

1.3.2 Interviews

In order to obtain data related to the objectives of the internship, interviews with different staff in RRA with was conducted. Selected importers were also interviewed to know their perception towards services rendered by Customs Services Department.

1.3.3 Observation

This method was used in order to scrutinize things that cannot be easily sported out such as the activities and attitudes of tax administrators and taxpayers respectively. For example, using this method, the trainee observed the attitude of taxpayers towards tax administration and vice versa. The internee mainly used observation method when he attended appeals committee meeting to observe whether taxpayers rights and obligations are considered based on the law. The trainee also observed how smuggling is conducted at the border stations.

1.3.4 Documentation

Here, the trainee consulted different documents that are used in Customs Services Department and Legal and Board Secretariat of RRA. These include different customs processes and procedures, leaflets, annual reports, business plans and different documents posted on RRA website. The internee critically analysed the existing Customs law, particularly, the Law no 2 1/2006 of 20/04/2006 establishing Customs System and the Ministerial no 003/07 of 09/05/2007 implementing the Customs Law.

1.3.5 Data Processing and Analysis

The data collected was recorded in a notebook depending on how it
was judged important. The data obtained was finally recorded in the

internship book for final review after training. The data collection went hand in hand with interviews. Clarifications were sought from my Supervisor whenever controversial and complicated issues were being analysed.

1.4 Limitations encountered during the internship

The internship was to a large extent successfully carried out except that there were a few constraints especially relating to the following:

1.4.1 Delayed feedback from some staff

In some instances, some RRA staff would be much occupied treating urgent cases and the internee could not get sufficient time to collect data through interviewing.

1.4.2 Limited time for internship research

In most of the time, the internee was given different tasks depending on the urgency, necessity and priority. This could make it difficult for the internee to concentrate on area of study and research work.

1.5 Activities done during the internship

During internship training in Customs, many tasks were performed in different function in order to have the general knowledge of Customs Operations. The tour in all Customs divisions was carried out and practically observed how the work is performed there.

However, special attention was given to: conduct a diagnostic study to develop the Customs Anti-smuggling Strategy(Chapter Three), analyse trade facilitation initiatives given by Customs services Department based on the Law in Force(Chapter Four), and consider the prosecution of Customs offences in case of non-compliance with the law (Chapter Five).

Finally, recommendations were given in areas where weaknesses were identified in areas covered during the internship (Chapter Five).

Chapter 2: Presentation of Customs Services Department 2.1 History of taxation in Rwanda

One cannot present the Customs Services without highlighting on the History of Taxation in Rwanda. This history indicates that the first tax legislation was inherited from colonial regimes. This legislation included the Ordinance of August 1912 which established graduated tax and tax on real property. There was another Ordinance of 15th November 1925 adopting and putting into application the Order issued in Belgium Congo, on 1st June 1925 establishing a profit tax.

The order was amended several times up to the Order of 25th March 1960, meant for Rwanda's development and cash in-flow. After independence, the first tax legislation passed was that of 2nd June 1964 governing profit tax, which was repealed and replaced by Law No 8/97 of 26/06/1997 on the Code of Direct Taxes on Different Profits and Professional incomes.

This law was amended from time to time in order to keep pace with time and the changing economic environment. Such other legislative instruments include the 1973 law governing property tax, the tax on license to carry out trade and professional activities, the law N°. 29/91 of 28th June 1991 on sales tax /turnover tax (now repealed and replaced by the law N°. 06//2001 of 20/01/2001 on the Code of Value Added Tax (VAT).

Other substantive Law governing Customs was enacted on 17th July 1968 accompanying Ministerial Order of 27th July 1968, putting into application the Customs Law.

In addition, the administration and accountability of taxes and duties in Rwanda was initially under the Ministry of Finance and Economic Planning. This was later vested into an independent body, Rwanda Revenue Authority that was established by the law no 15/97 of 8th November 1997.

Consequently in the year 2005, the parliament adopted the law number N°25/2005 of 04/12/2005 on tax procedures, amending Decree-Law of December 28, 1973 relating to Personal Tax, law n° 06/2001 of January 20, 2001 on the Code of Value Added Tax, and law n° 9/97 of June 26, 1997 on the Code of Fiscal Procedures.

Similarly, LAW N° 16/2005 OF 18/08/2005 2005 on direct taxes on income was adopted reviewing Law n° 8/97 of 26/6/1997 on Code of Direct Taxes on Different Profits and Professional Income, and Law n° 14/98 of December 18, 1998 establishing the Rwanda Investment Promotion Agency, especially in its Articles 30, 31 and 34. Con

The parliament also adopted Law N°. 21 of 18/04/2006 establishing the customs system, reviewing the Law of July 17th 1968 concerning the Customs system as amended and completed to date.

2.2 Customs Services Department

Customs activities started in early 1940 s. By then Customs was used by Rwanda, Burundi and Belgian Congo. There were no borders that existed between these countries. After Rwanda acquiring independence, Customs offices were launched at all Rwandan border posts and at Kanombe International airport.

The Customs Department aims to contribute to the achievement of
Rwanda Revenue Authority s objectives by maximising the collection of

all revenues due on im ports, at minimum cost; and to facilitate trade through providing a responsive and efficient service to stakeholders.

The Department works to ensure that all legally chargeable revenues are paid through effective administration of the relevant laws in order to facilitate both international and national trade such that local and foreign investment is facilitated while ensuring that local society is protected from importation of hazardous material/goods.

2.1 Mission Statement

Department s Mission is to contribute to national growth and development by maximising the collection of all revenues due on imports, at minimum cost; and to facilitate trade through providing a responsive and efficient service to stakeholders .

2.2 Objectives of Customs Services Department 2.2.1 General Objective

The customs Department general objective is to assess, collect and account for import duties and taxes due on imports and ensure that all legally chargeable revenues are paid through effective administration of the relevant laws in order to facilitate both international and national trade such that local and foreign investment is facilitated while ensuring that local society is protected from importation of hazardous material/goods.

2.2.2 Specific Objectives

Apart from its fiscal responsibilities, Customs Services department is responsible for the following:

1. Enforcement of Customs legislation and other relevant laws;

2. Facilitation of legitimate trade;

3. Protection of society from illegal entry and exit of prohibited goods;

4. Compilation trade statistics for economic planning;

5. Take all actions necessary to identify and combat evasion of duties and to combat fraud in its many forms.

2.3 Customs Services Swot Analysis 2.3.1 Strength

1. The Department continues to take every opportunity of computerizing and modernizing the systems. The majority of Customs operations are now computer based. The Customs Department has also benefited from the quality of reports produced by Asycuda++ system.

2. The revised and enhanced Customs processes and procedures have been fully implemented and both electronic and hard copies have been availed to each unit. Implementation of these processes and procedures has increased staff confidence as far executing their duties is concerned.

3. Risk Management and Intelligence, Valuation, Customs
Enforcement and Post-clearance audit units have been strengthened through staffing and technical training provided by DFID in order to improve their skills and efficiency thus maximizing revenue collection. Intermediate training that Customs trainers delivered to majority of the Customs staff has increased effectiveness and efficiency.

4. Risk based selective controls have facilitated customer handling
and demonstrated that RRA customs has graduated towards internationally recognized methods of customs controls. This indeed has speeded up the clearance of low risk imports while concentrating its efforts in the areas deemed to be of highest risk to revenue.

5. The improved communication systems at the border posts such as Radios, and telephones, internet have improved the efficiency of the Customs operations.

6. The Customs staff teamwork has also assisted the Department to achieve its objectives.

2.3.2 Weaknesses

1. A big number of Customs officers are relatively new, inexperienced and have not benefited from technical training thus lack of confidence to expedite operations. There is still a need for a short, medium and long-term training program for Customs operational staff and managers.

2. There is ineffective management of staff performance, due to lack of objectivity in tracking and assessing performance and a lack of sufficient managerial skills and insufficient supervision.

3. Response to taxpayer queries and information flow within the department is relatively low due to bureaucracy.

4. Continued tendencies of corruption among some staff that result into revenue loss. This also results into dismissal of trained and experienced staff

2.3.3 Opportunities

1. The implementation of EACMA on 1st July 2009 will enable the users to work in a more certain, relevant and modern environment. The refresher course scheduled will ensure desired comprehension of the customs by all Customs Staff.

2. The RRA Senior Management Team continues to have a committed approach to the enforcement and collection of revenue arrears. This in turn assists and encourages the Customs Services Department to actively pursue any arrears of duties and taxes due at import.

3. The planned acquisition of Cargo Scanners will increase efficiency, improve public protection and build investor
confidence.

4. Following persistent public awareness programs undertaken by the department coupled with vigorous measures put in place, the department has started realizing increased tax compliance by importers.

5. The regional information sharing developed by the department will go a long way in combating fraud especially transit fraud.

6. Regular stakeholders meetings and partnership with other government bodies e.g. Magerwa, National Police, Army, RBS,

ADR, and other RRA Departments especially RPD provides the Department with alternative options in its operations.

7. Massive recruitment of staff by RRA will increase the efficiency of departmental operations.

8. Increase of power supply at computerized border posts by provision of solar panels will ensure smooth roll out of Asycuda++.

2.3.4 Threats

1. Changes to trade patterns or economic factors arising from the envisaged East African Community Customs Union will have a bearing on the perceived success or effectiveness of the department and the ability to achieve GOR targets. The impact of these changes must be fully investigated and realistic targets set accordingly.

2. Many of the Customs operational controls are inter-linked with other RRA departments or outside bodies e.g. RIEPA or the line Ministries for exemptions and the RPD for transit surveillance and border controls. Failure by other agencies to fulfill their responsibilities in the overall procedure or control can impact on the performance of the Customs department.

3. Continued civil unrest in neighboring countries, has led to weak Customs controls and lower than normal duty rates being charged in those countries. In general this leads to
malfunctioning of the system and in particular contributes to increased cross- border smuggling into Rwanda.

4. Presentation of false invoices, false certificates of origin continue to be a threat to Customs target.

5. Importation of counterfeits continues to exist.

6. Non-compliance of importers conniving with clearing agents hinders the smooth systematic way of revenue collection.

7. Fluctuating world market prices of petroleum products and the current Global Economic Crisis continue to be a threat to departmental revenue targets.

8. Increasing informal business sector with poor record keeping has proved to be a threat to the department especially in matters related to Post-clearance Audit.

9. Asycuda++ system breakdown due to inconsistent
communication network continues to affect revenue collections.

Chapter 3: A diagnostic Study of Anti-smuggling Strategy 3.1 Introduction

According to Customs Law, Smuggling is one of the main Customs offences and defines smuggling as the entry of goods in a customs territory without payment of legal dues or in violation of law1. During my internship, I was one of the two member from Customs Services and RPD that was given at task to conduct a diagnostic study and develop the Customs Anti-smuggling Strategy.

3.2 Current status of Smuggling in Rwanda

Despite the continuing efforts by the Customs Services, RPD and other stakeholders to curb this vice, smuggling is still noticeable and evident. Complaints have been lodged by taxpayers that many products are illegally ferried into the country that distort their pricing mechanisms. There is also evidence through captured data that importations of cigarettes, liquors, beers, powdered milk, jewelleries, etc are dismal yet hugely appear on the market suggesting that their only route to the market is through smuggling.

However, apart from irregular smuggling activities at our borders, physical smuggling is no longer as widespread as it used to be in the past as indicated in the table below. Nevertheless, cases of technical smuggling have become very pervasive.

During my visit at borders, it was noted that the regions mostly
affected by smuggling were: Eastern along Uganda, Burundi and
Tanzania borderlines, Western Region bordering Lake Kivu and

1 Article one of Law No 21/2006 of 28/04/establishing Customs system

northern Region along Cyanika-Gatuna border stretch. The table below shows status of smuggling in Rwanda.

Offence Category

 
 
 
 
 
 
 
 
 
 
 
 

U nderval ua tion

 
 
 
 
 
 
 
 

Misclassific ation

 
 
 
 
 
 
 
 

Non declaration

 
 
 
 
 
 
 
 

Fraud Facilitation

 
 
 
 
 
 
 
 

Entry card

abuse

 
 
 
 
 
 
 
 

Exemption abuse

 
 
 
 
 
 
 
 

Removal of seals

 
 
 
 
 
 
 
 

Transit Violation

 
 
 
 
 
 
 
 

False documents

 
 
 
 
 
 
 
 

Other evasions

 
 
 
 
 
 
 
 

Totals

 
 
 
 
 
 
 
 

Source: Customs En forcement Annual Report 2008.

3.3 Classification of smuggling

Generally, smuggling can be classified into physical and technical smuggling.

Physical smuggling refers to importation of goods that evade inspection of Customs Services and payment of duties and taxes by importation of goods through the illegal entries.

Technical Smuggling, on the other hand, involves fraud through the
use of incorrect information in bringing the goods through the legal
points of entry. The most common types of technical smuggling are

undervaluation or understatement of import values, declaration of false origin, poor or incorrect product description, misclassification or the use of another tariff line within the same heading.

3.4 Causes of Smuggling in Rwanda

I carried out interview with different Customs officials and taxpayers to establish the causes of smuggling in Rwanda and observed that there are many causes of smuggling to the extent that one cannot cite them all in this report. However, the major contributory factor to the proliferation of smuggling activities is due to the porous nature of our borders and continued civil unrests in neighbouring countries.

3.4.1 High rates of duties and taxes

Allegedly high tax and duty rates provoke some individuals to smuggle goods into the country. When I visited RPD stores to see the goods that are mostly smuggled, I found that the goods that are predominantly smuggled are the highly taxed goods like liquors and wines, beers, cigarettes, etc. these goods are taxed at 30% rate and consumption tax is imposed is imposed on them.

3.4.2 Limited resources and capacity

Limited resources and capacity of Customs Services is a reality and often means that Smuggling activities remain unchecked. Limited resources and capacity can take the form of inadequate numbers of staff or inadequate staff with the required skills and knowledge (e.g. audit and investigation skills); poor infrastructure or systems and lack of adequate funding. With the Customs Services unable to adequately carry out its role of enforcement and taxpayer education. This often

translates into taxpayer perceptions that there is a low risk of getting caught and/or there are minimal consequences of non-compliant behaviour.

3.4.3 Smugglers are not named and published

Lack of publicity (naming and shaming) of smugglers is one of the reasons for widespread smuggling in this country. Persons involved in smuggling have not been described as criminals. In international tax literature, smugglers are described as "white collar criminals". If they are not named, they will never be de-motivated to commit smuggling. Even when a smuggler is caught and punished for smuggling, he is not publicised. This has encouraged smugglers continue smuggling just because they are not exposed to the public.

3.4.4 Attitudes and perceptions towards taxation

Among some taxpayers, tax morality is low and there is a strong culture to evade and avoid taxes and duties as a way to get rich quick. In other words, there is no social disapproval or reprimand for commitment of smuggling. Often, this is exacerbated by the evasive actions of friends, relatives, co-workers and business colleagues. The perception of Smuggling as a crime is also low. This is not the view of only general taxpayers but also includes mem bers of the judiciary who are inclined to pass lenient fines and sentences.

3.4.5 Corruption

Smuggling is made possible by the connivance of corrupt elements of some Customs staff, clearing agents, traders and other stakeholders. Almost all stages of Customs operation (i.e. assessment, valuation, classification, warehousing, transhipment, etc) are prone to fraudulent activities. Corruption can take many forms ranging from systematic

where individuals act together, to systematically support smuggling (usually driven by senior staff) to individual corruption, where staff either have clients whom they facilitate illegally or where they simply exploit their positions for financial gain. In addition, those involved in corrupt activities continually seem to be very inventive in finding new loopholes as some doors are being closed. Examples of corrupt activities include: Speeding up of services (especially charging for faster clearance of goods), charging for help to overcome complicated procedures and to qualify for exemptions or duty free treatment, turning a blind eye to smuggling, and fraud (for instance, the declaration of false values supported by fraudulent invoices), aiding importers in understating income and value of goods, losing files that contain evidence of smuggling, facilitating or organising the smuggling of goods, receiving payment to complete customs entries for importers.

3.4.6 Low literacy and lack of education

In Rwanda, the rate of literacy is rather low and there is limited tax education. For an uneducated person, it is difficult to understand the need for payment of taxes and duties. Taxes and duties are treated as punishment. Low literacy level makes it even more difficult for tax administration to educate taxpayers about their obligations. Many of the options available to RRA to educate taxpayers, such as brochures, booklets and information on the web become irrelevant when a large proportion of the population is illiterate. Some unscrupulous taxpayers exploit the general low literacy perceptions by not maintaining any business records or accounts when in reality some of them are fully capable or literate enough to do so. RRA needs to think of other methods to disseminate information such as running face-to-face seminars and workshops.

3.4.7 Technological developments

The rise of e-commerce and internet communication is changing the nature of business (for example, it can involve intangible goods such as downloadable music), fraudulent scanning of commercial documents. This makes it harder for Customs Services to track and account for transactions. The deletion, hiding or encryption of electronic records by businesses also makes it difficult for Customs Services to uncover and follow the audit trail through Post Clearance audit.

3.4.8 Unemployment especially in border areas

In some cases, the unemployed are used to smuggle goods, for example, high level of unemployment in border areas induce individuals to smuggle goods and evade customs duties and other taxes collected at customs border points.

3.5 Impact of Smuggling 3.5.1 Introduction

It is a founded belief that smuggling has a negative effect on the state and business. Smuggled goods compete with legitimate goods and reduce the profits of law abiding companies. They dodge taxes and lead to budget revenue losses. If smuggling is not properly addressed, it may result into organized groups who can use their profits to finance other illegal activities. Smuggling incites corruption of state officials, customs and border control officers and politicians.

In a nutshell, the Smuggling results into a situation where a government is unable to mobilise resources to finance various economic development undertakings that would result would break economic dependence syndrome

3.5.2 Loss of revenue

Smuggling is an act of Customs offence which deprives government of revenue for public investment expenditure. This lost revenue would have been used to build more infrastructures, hire additional teachers or purchase more medicines among others.

3.5.3 Distorts market prices and discourages investment

Goods which are smuggled into the country are often sold a lot cheaper than goods brought onto market through the right procedures. Smuggling therefore deprives traders of free competition. Equally, Investors may fear to invest in Rwanda as a result of unfair competition brought about by acts of smuggling.

3.5.4 Collapse of local industries

A country achieves better economic growth by developing its own industrial base. Smuggling undercuts prices of the locally manufactured goods, thus destroying the market for local products. This leads to collapse of local industries.

3.5.5 Unemployment

When there is unfair competition in the market, aggravated by the collapsing of industries, the labour market (employment base) is eroded. Many professionals, skilled and unskilled personnel remain jobless.

3.5.6 Harmful products

Surprisingly, Customers are not complaining since they benefit from low priced smuggled goods. However, these goods are in most cases

of poor quality and have harmful impact to body health and environment.

3.6 The Customs Anti- smuggling measures 3.6.1 Introduction

RRA continues to train its staff in anti-smuggling and fraud detection techniques, and has continued to strengthen its partnership with local authorities and security organs to combat smuggling and tax evasion of all kind. There is also intensified surveillance and intelligence operation that has led increased seizure of smuggled goods.

Special attention has been given to operations aimed at fighting smugglers of some sensitive products such as liquors and wines, powdered milk, and use of forged documents etc.

Chapter Four: Trade Facilitation by means of Pre-Clearance 4.1 Introduction

As mentioned earlier, one of the objectives of Customs Services is to facilitate trade. It is against this background that I was prompted to analyze one of Customs Facilitation initiatives which is Pre-clearance.

4.2 Background

In an effort to facilitate trade and economic development, the Rwanda Revenue Authority has introduced Pre-Clearance. This facility greatly benefits genuine traders and at the same time allows the authority to selectively enforce controls for the betterment of our country.

This should result both in more efficient revenue collection and a reduced administrative burden on the trading community. Streamlined processing of entries also results in reduced clearance times.

Goods that are imported into or exported from Rwanda are declared to Customs. With the exception of some goods carried as passenger's baggage, goods of a value not exceeding a prescribed amount and certain other categories of private or diplomatic importations

It became clear on the need to expedite certain clearances due to the nature of goods or the urgency of such goods to be used in the community or industry. Authorised traders can now present clearance documents for processing when the goods have not yet been reported as arrived. However certain conditions have to be met before lodgement of such documents to Customs for processing.

4.3 Definition of Pre-clearance

Pre-clearance is a quick release procedure that allows trade facilitation in that declarations can be submitted to Customs and processed while the consignment/goods are yet to come. When the goods finally arrive, quick document verification is carried out to check on the correctness of submitted documents against the original consignment documents.

A physical inspection of goods can be carried out as a risk assessment spot-check on pre-clearances. Post clearance audits may also be conducted on pre- cleared goods

4.4 Legislation

The Article 80 of Law No 21/2006 of 28/04/2006 states that The Commissioner General lays down the conditions for lodging and processing declarations lodged prior to the presentation of the goods to Customs

4.5 Advantages of pre-clearance 4.5.1 To the trader

1. Turnaround time for customs clearance of goods is reduced

2. Reduces demurrage charges/ storage costs on goods

3. Gives trader flexibility and more time to prepare a correct declaration

4. Use of copy/ fax documents allowed to make a declaration without being penalized

4.5.2 To customs

1. Reduces unnecessary backlogs and delays in declaration processing

2. Gives enough time to Customs to make decisions on whether to inspect goods or not when they arrive.

3. Improves on efficiency and trade facilitation

4. Pre-clearance import trends can be monitored and this helps streamline and update Risk Management criteria in the system.

4.6 Conditions for pre-clearance

A declarant or trader makes an application for pre-clearance in the prescribed form stating the nature of goods and importer. The responsible officer verifies if such goods qualify for pre-clearance as well as the importer. Trader and declarant record /reputation is considered.

4.7 Type of goods that can be considered for Pre-clearance

1. Perishable goods

2. Dangerous goods such as acids and explosives

3. Fragile goods such as glass

4. Goods of a capital nature or other urgent factory material

5. Relief goods for free distribution

6. Diplomatic goods

7. Hospital drugs

8. Agricultural inputs

9. Other goods which will be allowed at the express authority of the Commissioner

4.8 Risk management

The Risk Management and Intelligence Unit in Compliance and Enforcement Division from time to time add or remove other goods from the list above based on the risks identified.

In the event that during the declaration process, a pre-cleared declaration is selected for physical inspection, special focus is done on such a declaration when the goods arrive. Spot check (physical inspections) on low risk goods is done to verify if the risk level is correctly set.

4.9 Cancellations and re-imbursements

A maximum of two weeks (14 calendar days) is allowed between the submission of declarations and when the goods arrive. If that time expires, the declaration is cancelled from the system.

4.10 Procedure for pre-clearance

4.10.1 Documents required

1. Application for pre-clearance

2. Invoices

3. Packing list (if applicable)

4. Bill of lading ( if applicable)

5. Freight statement

6. Certificate of analysis (if applicable)

7. Certificate of origin ( if applicable)

8. Import licenses and agricultural permits (if applicable)

4.11 Pre-clearance processing

Once approved, the declaration is prepared and submitted for processing after all documents are stamped / endorsed FOR PRECLEARANCE by the approving officer.

3.9.1 Examiners - Long room

Examiners always take note on the pre-clearance and the endorsement when processing such declarations.

1. Query notification is completed if a declaration is in error

2. An examination request is completed when an examiner feels the goods should be inspected.

After documentary processing, an assessment notice is generated and is subsequently paid and a release order generated. All the documents are then sent to the pre-clearance desk awaiting arrival of goods.

4.12 Pre- clearance desk

4.12.1 Documents

Documents are not released to the trader until goods have arrived and all necessary original documents are submitted and verified.

If original documents do not conform to the pre-clearance documents, a query notification and request to amend form is completed and all documents sent to Query Desk the normal way.

4.12.2 Physical Inspection

Where an examination request had been issued, the documents are sent to physical verification officers for finalization.

4.12.3 Manifested goods

If the pre-cleared goods are inward transit goods, the Pre-clearance Desk officer makes sure that a manifest is generated after the validation is done.

An amendment on the Customs declaration is done for inclusion of the Manifest number for manifest acquittal purposes only.

4.13 Pre-clearance audits/reports

Reports are generated which show the declarations that have been lodged for pre- clearance.

Reports on cancelled declarations due to the non arrival of pre-cleared goods are produced and audits carried out on such companies

The pre-clearance processing data is also used for risk analysis hence spot checks on pre-clearances

Chapter 5: Prosecution of Customs Offences

5.1 Powers to institute prosecution

Through article 3 (c) of the Law no 15/97 of 8/11/1997 establishing RRA, the Authority is given powers to institute prosecution of violation of Customs and other taxation laws.

5.2 Responsibility to institute prosecution

Institution of prosecution of Customs of offences and other tax offences is the responsibility of JILU. This Unit is structured in Legal and Board Secretariat of RRA. The Unit is supposed to have two Judicial Investigation Liaison Officers (JILOs): One officer to handle Customs Offences and the other to handle Domestic Tax Offences. However, by the time I was conducting this training, the Unit composed of only one Officer who handled both cases from Customs Services and from DTD. The Officer reports to the Director of Legal and Board Secretariat Department.

5.3 The objectives of JILU

5.3.1 The Main Objective

The objective of Judicial Investigation Liaison (JILU) is to follow up
Customs and Domestic tax offences in prosecution process and Courts.

5.3.2 Specific objectives

The specific objectives of JILU are to:

1. Determine if there is sufficient evidence in support of a particular case.

2. Assess legal issues and related merits of the case.

3. Keep record and register case files.

4. Provide guidance and advice on prosecution issues.

5. Be in charge of all litigations and represent the Institution in Courts.

6. Follow up the cases under prosecution process and in Courts.

7. Report on the cases in prosecution Process and in Courts;

8. Ensure that there is smooth working relationship between RRA and Prosecutor General s Office and other relevant Authorities. 5.4 Roles of JILU in instituting tax Prosecutions

In general terms, every member of staff of RRA and the public at large is required to identify and report the commission and/or attempts of Customs and other tax offences: However, is the role of JILU to:

1. Determine if there is sufficient evidence in support of a particular case;

2. Assess legal issues and related merits of the case;

3. Keep, record and register case files;

4. Provide guidance and advice on prosecution issues;

5. Be in charge of all litigations and represent the Institution in courts where possible;

6. Follow up and report on the progress of cases under prosecution and in courts of law;

7. Make regular reports on the cases in court, those at the Ministry level and inventory of issues encountered in those cases;

8. Liaise and coordinate investigations and file compilation of offenders in Customs services and other RRA Operational Departments;

9. Ensure that there is smooth working relationship between RRA and Prosecutor General s Office and other relevant Authorities.

5.5 Principles Underlying Prosecution Policy of RRA

In order to decide whether prosecution action is the most appropriate remedy for dealing with non-compliance, the JILO puts into consideration the following principles:

1. A matter may not proceed to prosecution where an administrative penalty by itself, or any other administrative response, is more appropriate.

2. Prosecution may also not be instituted or continued where there is insufficient evidence.

3. Consideration is also taken on the likely length and cost of pursuing prosecution in relation to the possible benefit to be obtained.

4. The JILO maintains professional standards in instituting
prosecutions through: adhering to the intent and spirit of the Customer Care Standards; giving the accused taxpayers a reasonable opportunity to present their case before proceeding to prosecution; and observing relevant provisions of both criminal and civil procedure codes.

5. Any prosecution action should have a deterrent effect on both the offender and the wider community.

6. The decision to prosecute does not bar the use of other civil recovery measures such as civil remedies or amicable settlement in some cases.

7. Where possible and necessary, RRA withdraws charges instituted against a person.

8. The JILO maintains a close follow up on all cases forwarded for prosecution.

9. Prescription period of the offence is also considered.

5.6 Detailed Procedure in instituting prosecution

In order to institute prosecution of tax offences, the Judicial Investigations Liaison Officer follows the following steps:

1. Receives offence cases from Customs Services Department (or any other relevant department such as RPD, DTD, Quality Assurance );

2. Analyses relevant factors, evidences, legal provisions related to the case and provides advice whether prosecution is necessary or not;

3. Follows up the case(s) submitted to the Prosecution to establish whether there is additional information in relation to the committed offence;

4. Attends all Court hearings of Customs and Domestic tax offences and represents RRA in case there is claim for damages related to these offences;

5. Follows up decisions taken by Courts on the cases and submits progress reports and final reports to the Director for Legal and Board Secretariat Department;

6. Prepares statistics of cases prosecuted indicating their status and carries out inventory of issues encountered in those cases; and

7. Records and keeps case files.

Case files compiled by Police Officers in RPD are sometimes transmitted directly to the Prosecution Department but with close communication with JILO depending on circumstances. The copy of that is submitted to JILO for follow-up.

5.7 Test for Reliability of Evidence

In determining whether or not evidence meets the test of reliability, the JILO evaluates and answers the following questions.

1. Is it likely that the evidence will be disqualified by the court? There are certain legal rules which might mean that evidence which seems relevant cannot be given at a trial. For example, is it likely that the evidence will be disqualified because of the way in which it was gathered? If so, is there enough additional evidence for a realistic prospect of conviction?

2. Is there evidence which might support or detract from the reliability of a confession?

3. What explanation has the accused person given? Is the court likely to find it credible in light of the evidence as a whole?

4. If the identity of the accused person is likely to be questioned, is the evidence about this strong enough?

5. Where witnesses are to be used, are there concerns over the accuracy or credibility of witnesses? Are these concerns based on evidence or simply information with nothing to support it? Is the background and credibility of the witnesses likely to weaken the prosecution case? For example, might the witnesses have any motive that may affect their attitude to the case, or do any of the witnesses have a relevant previous conviction?

Chapter 6: Recommendations and Conclusion 6.1 Recommendations

6.1.1 Amendment of Customs Law

Article 215(17) Customs Law N° 21/2006 of 28/04/2006 Establishing Customs System provides that failure to keep mandatory documents, or to produce them on request by a Customs officer is an offence. However, no penalty is provided for this offence. It is on this regard that the internee recommends that this law should be amended to provide a penalty for the above offence.

6.1.2 Number of JILU Staff

There is only one Judicial Investigation Liaison Officer who handles both Customs Offences and Domestic Tax Offences to be prosecuted. The number of staff in the Unit should be increased to two whereby one officer will deal with cases from Customs services Department and the other will handle cases from Domestic taxes department according to the current Unit structure.

6.1.3 Provide Powers of Attorney to JILU

The judicial Investigation Liaison officers should have powers of State Attorneys in order to represent RRA in prosecution processes and in Courts where necessary.

6.1.4 Put in place Anti-smuggling measures

Some of the recommended anti-smuggling measures recommended include to:

1. Increase prosecution of cases of smuggling;

2. Increase the capacity of staff in deterrence, detection of smuggling;

3. Apply effective sanctions to those caught involved in smuggling;

4. Update and manage an effective database system of tax evasion and smuggling in order to provide relevant information to staff involved in anti-smuggling operations;

5. Enhance the working relationship by exchange of information with sister Revenue agencies, Customs Enforcement Network (CEN) through RILO and other law Enforcement agencies to combat smuggling;

6. Strengthen Anti-smuggling campaign countrywide by involving general public;

7. Review Informer handling mechanism to improve informer motivation and efficiency;

8.

Conduct a comprehensive investigation in large cases of smuggling to ensure assets are identified and confiscated;

9. Bring down smuggling of liquors, wines and Amstel Bock beer brand identified as the most highly smuggled products;

10. Provide optimum technological equipments to enhance detection of smugglers;

11. Strengthen Customs Risk Management and Intelligence Unit to handle cases of technical smuggling.

12. Put in place mechanism to prevent corruption and related offences.

6.2 Conclusion

The Customs Services plays a very vital role in helping the Government achieve its goal of containing government deficit and attaining a balanced budget. Being a source of revenue, the Customs Services has to employ every available strategy to improve its

collections. Based on revenues recovered in the years 2007-2008, it is clear that enforcement of Customs Debts and prosecution of Customs and other tax offences merits strong attention.

While efforts have been exerted by RRA and other state organs, tax offenders on other hand, frequently keep on changing their modus operandi to avoid detection. There is still much to be done to address the problem of Customs Offences.

Finally, I was impressed by the positive response which RRA Staff gave
me during my training, particularly in Customs Services Department
and Legal and Board Secretariat. I wish RRA success in its endeavours.

References

1. 1. Law no 21/2006 of 20/04/2006 establishing Customs System

2. The law No 15/97 of 8th November 1997

3. RRA website: www.rra.gov.rw

4. Customs processes and Procedures Manual

5. Legal and Board Processes and Procedures Manual

6. RRA Strategic Plan 2009

7. RRA Annual Report 2008

Annexes

1. Customs Services Organisation Structure

2. Fiche d évaluation de Stage






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