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Air France KLM Strategy

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par PIZZONI Nicolas - ZAPPULLA Damien NGUYEN Kim - MARTOT Cédric - PALLIN Olivier
ESCT -  2008
  

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Since the merger between Air France and KLM, Air France strengthened its position on the world market-place, by increasing its activities and results. Then, Air France tempts to develop loyalty among its customers thanks to the extension of its network of Hubs and to the dynamism of the SkyTeam alliance. In 2006, for the second consecutive year, SkyTeam was again elected " better alliance of the year " by the readers of the American monthly magazine Global Traveller Magazine. This allows Air France to have a well-balanced network. In spite of the promotion of Air France KLM, it is noticed that the KLM debt has still raised and short and medium-haul flights are not profitable.

Air France considers remedied in these weaknesses by the implementation of Low cost and the project " vision 2010 ". The project vision 2010 articulates around four big challenges which the company has to raise:

- Achieve best in class service for our customers
- Strengthen our competitiveness through change management
- Set the example in corporate social responsibility and sustainable development
- Together with KLM successfully develop the Group of tomorrow

At the level of the opportunities of the market, Air France cannot neglected the strong growth of the market and the evolution of low cost. Air France, since the end of year 2006 succumbs to Low cost. The airline company goes displayed the wings of its new strategy of flights cheap by 2/3 the years. She will be proposed via a new activity and a web site declined from a subsidiary of her Dutch partner KLM. KLM Air France has to seize the opportunities on the differentiation by the security and on the environment.

KLM Air France is rapidly expanding and wants to become leader in all its domains, in spite of its strong evolution, the group has to pay attention on the durable increase of the oil, in possible economic situation, in the catrastrophe internation and especially in the strong competition of low cost, HST and US company.

II) Successful merger through network management

New Business Model (course network strategy)

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