ANNEXE E : ANALYSE DU MARCHE DES
TELECOMS ET DE L'INTERNET AU BENIN
E.1. Analyse du marché des
Télécoms
Le marché béninois de la
téléphonie mobile met en concurrence cinq opérateurs. Le
tableau E.1 présente la répartition et l'évolution du
nombre d'abonnés à la téléphonie mobile au
Bénin de 2003 à 2009.
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Tableau E.1 : Evolution et répartition du parc
de téléphonie mobile par
opérateur
|
|
OPERATEUR
|
ANNEES
|
|
S GSM
|
|
|
|
|
|
|
|
|
2003
|
2004
|
2005
|
2006
|
2007
|
2008
|
2009
|
|
MTN
|
139.21
|
155.00
|
225.00
|
450.00
|
790.097
|
1.182.01
|
1.578.78
|
|
6
|
0
|
0
|
0
|
|
4
|
6
|
|
MOOV
|
108.76
|
135.99
|
175.00
|
272.10
|
693.941
|
978.470
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1.357.83
|
|
6
|
3
|
0
|
6
|
|
|
8
|
|
BELL BENIN
|
7.000
|
25.000
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45.000
|
172.00
|
371.576
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709.987
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849.359
|
|
|
|
|
0
|
|
|
|
|
GLO MOBILE
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0
|
0
|
0
|
0
|
0
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564.052
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1.097.95
|
|
|
|
|
|
|
|
8
|
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LIBERCOM
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68.407
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73.870
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75.000
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84.279
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196.163
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190.843
|
149.408
|
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TOTAL
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323.38
|
389.86
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520.00
|
978.38
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2.051.77
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3.625.36
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5.033.34
|
|
9
|
3
|
0
|
5
|
7
|
6
|
9
|
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EVOLUTION
|
58,33
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20,55
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33,38
|
88,15
|
109,71
|
76,69
|
38,84
|
|
(%)
|
|
|
|
|
|
|
|
|
Source : Revue de Performance du Secteur des TIC Benin
2009/2010 [32]
|
Mémoire de fin de formation pour l'obtention
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Il ressort de ce tableau que la téléphonie
mobile connaît un développement très significatif au
Bénin. En effet, avec un parc total estimé à 323.389
usagers en 2003, le nombre d'abonnés mobiles GSM est passé
à 5.033.349 en 2009, soit une hausse de 1456%.
Compte tenu des apports des TIC dans leur vie, les
béninois consacrent en moyenne, un peu plus de 3000 FCFA par mois
à la consommation des services de la téléphonie mobile. Le
tableau E.2 montre qu'en mars 2009, cette consommation est montée
jusqu'à 3998 FCFA.
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Tableau E.2 : Revenu moyen par abonné GSM en 2009
par opérateur
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OPERATEURS
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mars-09
|
juin-09
|
sept-09
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déc-09
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|
MTN
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4.994
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4.311
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4.615
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5.609
|
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MOOV
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3.368
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3.401
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3.363
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3.342
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BBCOM
|
5.417
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5.612
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3.711
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3.909
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GLO MOBILE
|
2.377
|
2.140
|
1.967
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1.930
|
|
LIBERCOM
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3.836
|
2.761
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2.383
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2.761
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ARPU moyen
|
3.998
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3.645
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3.208
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3.510
|
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Source: Revue de Performance du Secteur des TIC Benin
2009/2010
[32]
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Sur le plan économique, de 62 milliards en 2006, le
secteur de la téléphonie mobile se retrouve à un peu moins
de 149 milliards de recettes en décembre 2009. Cela témoigne du
dynamisme de ce secteur et de sa forte contribution dans l'économie
nationale.
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E.2. Tarif des services Internet dans les
cybercafés
La libre concurrence a conduit à la baisse des tarifs
au niveau de certains cybercafés. Depuis plus de cinq ans, le prix moyen
de l'heure de connexion est de 300 FCFA. Cependant, ces tarifs posent souvent
aux propriétaires de ces centres le problème de
rentabilité, ce qui amène souvent chaque promoteur à
adopter sa propre tarification.
En 2007, les cybercafés ont réalisé le
chiffre d'affaire le plus important dans le domaine des TIC avec 20,4 millions
de FCFA pour 17,1 millions en 2006 [16]. Cela témoigne de
l'évolution de ce secteur. Aujourd'hui, la politique gouvernementale de
création des CAI est renforcée par des particuliers et visent
à promouvoir l'accès à Internet à la grande masse.
Même si le but est souvent économique, cela contribue
néanmoins à l'appropriation de cette technologie par les
béninois.
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ENGLISH PART
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108
GENERAL INTRODUCTION
GENERAL INTRODUCTION
Strategic sector in the process of creating national wealth,
telecommunications contribute significantly to the improvement of key
macroeconomic indicators in Benin. Following the reforms to restructure the
sector in Africa, each operator can offer in addition to basic telephony
services, mobile value-added through premium short code so via mobile Internet
(WAP gateway). The global report on human development that stresses in 133
countries, a GSM operator earns an average of 4-6 new clients per second. The
latter handle thousands of transactions per day by SMS. Therefore, based on SMS
technology, it is now possible to create a permanent network between a client
and a company. The SMS, in fact, allows them to receive and send information
through their mobile phones. GSM operators will also find their account with
considerable income offered by the SMS service.
Today, there is a rapid integration of SMS in GSM network
management systems. SMS Banking, Mobile Money, SMS game etc. are well-known
examples. In parallel with the explosion of the Internet, many Internet Service
Centers are created by both the Government of Benin and by some developers. An
overview of the management systems used in these facilities has shown some
weaknesses especially at the level of management charges.
This work aims to remedy its weaknesses. The objective is to
design and
implement a web application for managing Internet Access
Centers
through reloading by SMS.
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CHAPTER I : LITERATURE STUDY
CHAPTER I: LITERATURE STUDY
I.1. General Concept I.1.1. Internet Access
Center
The Internet Access Centres (IAC) are places where there are
computers with internet access and many other services at low cost. The IAC may
also fill the role of internet coffee where customers come to see their email,
chat, browse on the web etc.
I.1.2. Internet coffee
SANSON (1998) definied InternetcCoffe as: " a bar or
restaurant that provides its clients, computers connected to the Internet ".
Moreover, a survey has found that an Internet coffee is a center by providing
the public Internet connection for a fee, depending on the time worked. The
term " Internet coffee " will be confused with Internet Access Center in the
rest of the document.
I.2. Synthesis performed on systems management
CAI
Overall, the management systems used to the Internet Access
Centers offer similar functionality existing limited to: the creation and
account management, Internet service, instant messaging, office tools, games,
management sales and pricing. As for the reloading service account in
particular, it is run manually or by the system. It should be noted that all
the systems reviewed only work on Windows and have trial versions and pay. Once
these known limitations, it will provide solutions by offering other innovative
services and a platform independent solution.
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CHAPTER II: LITERATURE PROBLEM AND
APPROACH
II.1. Problematic
With the parallel development of the Internet and the GSM
network, we notice a dramatic expansion of electronic commerce and many
transactions on the Internet with payment options as diverse: credit cards,
credit cards and payment by mobile phone ever growing. This rapid integration
of mobile phones in the management systems is meteoric. Home automation
systems, viewing weather forecasts, geolocation etc. are being increasingly
managed by mobile phone. Given this state of affairs, we felt that we should
integrate mobile service in the management of Internet coffee. This is to allow
the user to enjoy the enormous benefits that could offer the SMS in these
centers. The choice of theme derives from the integration of mobile telephone
services in Internet coffee systems management. This final project study shows
throughout the study: the viability of the project based on statistics from a
survey of satisfaction of users of these centers, the usability of the system
to design and benefits for its implementation. The result from this work is at
first, glance a contribution to the computer revolution in the management of
Internet coffee. Also, the system design is intended as a Value Added Mobile
Services that we offer to sponsors of theses centers and especially mobile
operators who want to build customer loyalty.
II.2. Working hypothesis
Without engaging us in a confirmation, we see that: Internet
Access Centers may need a management system integrating services in mobile
telephony. This assumption allows us to achieve our goals.
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II.3.
111
General Purpose
Our project involves the design and implementation of a
management system to the Internet Access Centers through the recharging by SMS.
The work is devoted to the development of services based on SMS technology that
we promote through our system. It's actually designing a web secure
client-server application for the management of Internet coffee, based on SMS
technology. It consists of two modules: an administration module for managing
the system, and a client module for the user.
II.4. Functional specifications
Three players are potential users of our system. The customer
is the main user of the system. Then come the administrator and the manager who
represent the player's side.
II.4.1. Management module
Through this module, the director may carry out all operations
to its office recurring among other things: managing user accounts, management
fees, prepaid refills, sales and management of the SMS service.
II.4.2. Client module
SMS services available on this module are as follows:
> Reloading account from a GSM mobile with a prepaid card:
Syntax: CYBRECH [recharge_code] [pin_code];
> Reloading account by transfer to another account:
Syntax: CYBTR [Receiver_phone] [Money_Transfer] [pin_code];
> Consultation account: Syntax: CYBSOLD
[pin_code];
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> Changing the PIN code: Syntax: CYBPIN [Last_pin_code]
[New_pin_code];
> Application of recent transactions on an account:
Syntax: CYBMVM [pin_code];
> Application unsubscribe of the the SMS service: Syntax:
CYBDES [pin_code];
> Request for help: Syntax: CYBSMS AIDE;
> Sends SMS over the web.
The client module also includes the usual operations, among
others: updating account information, consultation or direct charging of
account from the platform, backup information, print management,
etc...
II.5. Methodological approach
To complete our study, we established a timetable of steps
that come into play in implementing the system. It can be summarized in five
(05) phases as shown in picture 1 following:
Picture 1: The chronological procedure of the
project
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CHAPTER III: THE SYSTEM
ARCHITECTURE
III.1. Technical specifications of the material point of
view As part of this project, the logistical requirements are as
follows:
> A GSM modem for receiving and sending SMS;
> The client workstations with the Linux operating system
installed;
> A database server hosting our application "CyBerSMS" and
which are installed Linux / Ubuntu and MySQL database;
> Server SMS gateway kannel hosting and playSMS. On this
server are also installed: Linux / Ubuntu LAMP10 Package, the libxml
and PHP PEAR11 DB library;
> A management station of "CyBerSMS" with an operating system
Linux / Ubuntu;
> A GSM mobile.
III.2. Overall scheme of the proposed
solution
For the implementation of the intranet, the typology physical
star comes, with a switch as interconnected equipment.
10
LAMP (Linux Apache MySQL PHP) consists of the Apache Web server,
the MySQL database and PHP scripting language.
11 PEAR (PHP Extension and Application Repository) is
a library of PHP scripts. All scripts submitted in PEAR meet a number of rules
that makes them portable (independent of the platform) and reusable.
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Picture 2: Overall architecture of the
system
Picture 3: Interaction between the system
devices
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115
III.3. Establishment of core SMS processing
It is necessary to install the LAMP package and libraries
essential to the operation of the gateway. Then we proceed with the
implementation of the processing core of SMS as follows:
> Installing and configuring kannel;
> Installation and configuration playSMS;
> Setting up the modem and test.
III.4. Security aspect of the system
To mitigate the risks to the system, security measures have been
taken at the SMS and the system itself.
III.4.1. Physical security
This concerns the protection of all network hardware and
everything in it will add (controller, inverter, cables etc..). Also, the
administrator will have to back up data on external drives in case of system
failure.
III.4.2. Logical Security
It concerns the security of the system itself and there are
several distinct levels: authentication, management of recharge codes, data
protection, backups regularly protection cookies, using SSL (Secure Socket
Layer).
III.4.3. Security at the SMS
Some transactions on the customer account being handled by
SMS, SMS security is very critical, but it depends entirely on the GSM network.
Any mobile operator partner is responsible for the security of SMS. However, we
offer customers some security measures on their behalf: not to divulge his PIN
code, changes usually this pin code, provide a valid phone number when
registering for the SMS service.
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CHAPTER IV: IMPLEMENTATION OF THE
SYSTEM
IV.1. Setting up the network
The network set up to simulate the system is as shown in figure
IV.1: Two computers with the following characteristics:
> Operating System Linux Ubuntu 10.04;
> Processor: Intel Pentium Dual Core 2.2 GHz;
> Memory: 2 GB RAM;
> Hard Drive: 300 GB
A computer will act as client and the second one for SMS server
and management station hosting the database server.
Figure IV.1: Intranet simulation of system
functionality
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IV.2.
117
Implementing the system
The effective implementation of the system requires a true
partnership with the developers of Internet Access Centers and especially with
the mobile networks. In addition, a media policy will be implemented by the
partners to inform the public of the existence of such a system.
IV.3. System Benefits for proponents of CAI
Proponents of Internet Access Centers receive the following
benefits:
> The minimum services offered by the center is the internet
with all the benefits it provides;
> To access the center named "CyberSMS" just fair that the
user is subscribed to any mobile operator. There is no restriction operator for
the use of SMS in the center;
> The operations are done by SMS, an additional cost is
deducted from the balance of the account following a transaction SMS;
> The delivery service WebSMS also provides an advantage.
Indeed, an additional cost is debited from the account balance for each
customer transaction, in addition to the cost of SMS.
IV.4. Benefits of GSM operator
The first target for actually implementing the system remains
in GSM networks. SMS is now an important source of revenue for operators. In
Europe, SMS charged at 0.11 euro on average by an operator actually costs less
than € 0.01. If we report back to the second, the delivery of SMS provides
an income 300 times higher than the vote, according to the consulting firm
Arthur D.
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The system offers some advantage for the network partner:
> Internet service offered by the center is obviously the
first benefit to these center;
> To access CyberSMS, the user must subscribe to the
network partner. This is a commercial policy of the network to increase its
number of subscribers;
> The SMS service offered by GSM networks is an important
part of their turnover. In addition to the SMS service offered, the network
will also offer the service for sending SMS via Web with all the aforementioned
advantages. In agreement with the network, the cost of SMS can be lowered,
trade policy to allow the mass to have access to this service still unknown.
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